# Account Manager
**Company:** [Komodo Health](https://hotfix.jobs/companies/komodo-health)
**Location:** Remote
**Salary:** $125K-$155K
**Experience:** 6+ years
**Skills:** SaaS, PowerPoint, Excel, Word, Data Analysis, Project Management, Client Relationship Management, QBRs, Upselling, Renewals
**Posted:** 2026-06-25
> Manage and grow existing accounts by driving renewals, upselling managed services and additional products, and ensuring customer value and satisfaction. Requires 6+ years in biopharma/health tech with 3+ years client-facing experience.
## Job Description
## Responsibilities

### Service/Support
- Provide strategic support and guidance on key deliverables and customer requests for existing business
- Manage engagement scope (and investment requests) and contracting for managed services for existing business and renewals
- Collaborate with Customer Enablement, Product, and Analytics teams to ensure customers' objectives for the Komodo partnership are met and value/ROI is documented

### Value Delivery
- Communicate/evangelize the value delivered and ROI for renewals and existing business
- Prepare for and lead QBRs

### Account Growth
- Proactively educate stakeholders on new services and product features in coordination with the AVP
- Ensure organizational support and secure budget for contractual renewal of existing business
- Engage regularly with buyers/key decision makers for existing business
- Develop all renewal/expansion collateral
- Identify other upsell opportunities (additional TAs, additional products, additional data, etc.) and share with AVPs

## Requirements
- 6+ years overall working experience in the biopharma or adjacent health technology industry, with 3+ years in a client-facing role as a consultant or life sciences data/software/service provider
- Prior experience in sales or delivery of data/software/consulting services with penetration into multiple customer groups and analytics engagements
- Experience selling, deploying or servicing cloud-based SaaS product offerings to Life Sciences customers
- Effective communication and storytelling skills, and the ability to successfully communicate with a variety of levels within a biopharma organization
- Data analysis skills, with a strong interest and passion for leveraging data to generate unique intelligence and insights for competitive advantage
- Impeccable project management skills and the ability to influence without authority
- A track record of consistently meeting or exceeding department goals and/or customer satisfaction, with comfort in providing recommendations and solutions based on rigorous research and analysis
- Demonstrated ability to work with and manage relationships with customers and partners at a senior management and director level (Bonus if you have done this with C-Suite level executives)
- Extensive experience with structuring client deliverables in PowerPoint/G-Slides, Word, Excel, including an expert ability to "tell the story" with supporting analysis in a clear and effective manner
- Ability to leverage AI tools (Gemini, ChatGPT, Cursor, etc.) to enhance personal productivity, streamline workflows, or improve decision-making

## Nice to Have
- Understanding of how consultancies and/or FinServ clients (hedge funds, PE, VC, and other investment management firms) can benefit from Komodo's data within the life science ecosystem
- Experience interacting with, managing, or building with AI agentic workflows
**Apply:** https://hotfix.jobs/jobs/account-manager-at-komodo-health-ee116ab4-0110-4dee-9ff9-9063f8c01ab5
**Canonical:** https://hotfix.jobs/jobs/account-manager-at-komodo-health-ee116ab4-0110-4dee-9ff9-9063f8c01ab5