Account Executive 4

Responsibilities

• Drive new customer acquisition, assigned a quota for iACV (incremental Account Contract Value).
• Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions.
• Work with customers across Financial Services vertical to understand their business and technical requirements, and match them to Twilio’s communications API platform, designing solutions for specific use cases.
• Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts.
• Use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects.
• Balance competing priorities and manage multiple projects and deals.
• Partner cross-functionally with sales, services, product, and finance to develop territory strategies and sales plans.
• Act as the voice of the customer to product and carrier relations teams.
• Demonstrate strong understanding of the CPaaS industry, staying up to date on key initiatives and new capabilities.
• Generate and maintain accurate pipeline and forecast utilizing Salesforce CRM.
• Stay current with industry changes and collaborate with team to share best practices.

Qualifications

Required:

• 5 years of full cycle sales experience, with a minimum of 1 year managing or leading quantitative highly analytical products or solutions.
• Directly selling technical SaaS or CPaaS.
• Experience outbound prospecting into install base, greenfield prospecting into new accounts, and executing strong QBR strategy for territory penetration.
• Technical solutions selling experience working with real customers, listening to them, and solving problems.
• Comfortable working with business and highly technical leaders, influencing their understanding and building partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Demonstrated track record of managing business forecasts and financial models.
• Entrepreneurial mindset with appetite to define process and build programs.
• Record of delivering market driven results, especially to scale and enterprise customers.
• Excellent verbal and written communication skills (English).
• Bachelor’s Degree or equivalent years of experience.

Desired:

• Deep experience working with telecom companies, including CPaaS, SMS aggregators, carriers, or global communications platforms.
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading.
• Software, SaaS, CPaaS or PaaS selling experience.

Compensation

Estimated pay ranges (varies by location):

• Colorado, Hawaii, Minnesota, Vermont: $110,160 - $137,700.
• Washington D.C., Illinois, Maryland, Massachusetts, California (outside SF Bay Area): $116,280 - $145,350.
• New York, New Jersey, Washington State, San Francisco Bay Area, California: $122,400 - $153,000. Eligible for commissions and equity plan. Benefits include health care insurance, 401(k), paid sick time, paid personal time off, paid parental leave.