# Head of Premier Travel Advisory and Community

**Company:** [Navan](https://hotfix.jobs/companies/navan)
**Location:** London, United Kingdom
**Role:** Community
**Experience:** 10+ years
**Skills:** Corporate Travel, Travel Management, Expense Management, Ndc, Supplier Strategy, Duty Of Care, Corporate Cards, Change Management, Client Advisory, Community Building, Executive Events
**Posted:** 2026-09-04

> Leads Navan Premier’s executive client community, advisory board, and white-glove experiences while advising sophisticated organizations on global travel and expense programs. Requires 10+ years of corporate travel or related leadership experience, deep professional-services expertise, and extensive client travel.

## Job Description

## Responsibilities
- Build and lead an exclusive Navan Premier community for senior travel, expense, finance, procurement, and operations leaders.
- Design and host curated executive dinners, private briefings, peer roundtables, client summits, and destination events.
- Lead the Navan Premier Client Advisory Board and translate client feedback into product and service recommendations.
- Develop trusted relationships with Premier clients across the post-sale lifecycle, partnering with Client Success and Account Management to improve adoption, engagement, retention, and growth.
- Advise clients on complex global travel and expense programs, including policy design, VIP service, supplier strategy, NDC, payments, duty of care, reporting, and change management.
- Represent Navan Premier at client and industry events and create thought leadership and peer-learning opportunities.

## Requirements
- 10+ years of experience in corporate travel, travel and expense program leadership, client advisory, consulting, or a related discipline.
- Direct experience as a Travel Manager, Global Travel Director, Head of Travel and Expense, or leader of a complex global travel and expense program.
- Experience within a leading professional or financial services organization, such as a global law firm, investment bank, private equity firm, asset manager, or management consultancy.
- Deep knowledge of premium and VIP service, policy design, supplier strategy, NDC, duty of care, payments, corporate cards, and expense management.
- Executive presence and ability to build trust with senior travel buyers, finance and procurement leaders, partners, managing directors, and C-suite executives.
- Experience building senior professional communities, client councils, or executive networks and delivering curated events.
- Willingness to travel extensively domestically and internationally.

## Desired Outcomes
- An exclusive Premier community valued by senior travel and expense leaders.
- Stronger client relationships, product adoption, satisfaction, retention, and expansion.
- A successful Client Advisory Board that influences product development and generates advocacy, referrals, and executive relationships.
- A scalable client advisory practice informing product, service, and client experience strategy.

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