# Senior Network Engineer

**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Role:** DevOps / SRE
**Experience:** 7+ years
**Skills:** AWS, Cisco Lan/Wan, Wi-Fi, Palo Alto Networks, Zscaler, Terraform, TCP/IP, DNS, Dhcp, Routing, Network Monitoring, Linux, Python, Itil
**Posted:** 2026-08-13

> Builds and operates Twilio’s global corporate network, VPN, zero-trust access, and cloud connectivity while monitoring performance and resolving incidents. The role requires substantial experience with Cisco, Palo Alto Networks, AWS networking, security protocols, and enterprise troubleshooting.

## Job Description

## Responsibilities
- Build, operate, and support Twilio’s global IT network infrastructure.
- Track network assets, including hardware and software.
- Monitor network performance, availability, utilization, throughput, and latency, providing measurable metrics to IT leadership.
- Collaborate with stakeholder teams to determine current and future network needs.
- Prioritize projects and work according to business priorities using the Scaled Agile Framework (SAFe).
- Develop methods and tools to test and implement new LAN/WAN systems.
- Analyze network structures and improve efficiency, scalability, and sustainability.
- Formulate strategies to maintain and upgrade network systems efficiently.
- Respond to incidents, troubleshoot network issues, perform root cause analysis, and resolve connectivity problems.
- Create and maintain documentation for network designs, IT network standards, and processes.

## Requirements
- 7+ years of experience building campus and/or data center network infrastructure, AWS cloud services, and networking.
- 5+ years of experience with Cisco LAN/WAN/Wi-Fi and Palo Alto Networks firewalls.
- 3+ years of experience with AWS cloud services and networking.
- Advanced knowledge of IEEE 802 standards and core IETF networking protocols, including the 802.11 suite, TCP/IP, DNS, DHCP, routing, and switching protocols.
- Hands-on knowledge of network monitoring.
- Knowledge of network security and implementing security policies for compliance.
- Proficiency in Windows, macOS, and Linux client networking.
- Experience troubleshooting network problems across different OSI model layers.
- University degree in computer science or equivalent experience.
- Excellent written and verbal communication skills.

## Nice-to-haves
- Cisco CCNA or CCNP certification.
- AWS certification.
- Zscaler Zero Trust Systems experience or certifications.
- Scripting experience with API automation.
- Experience with infrastructure as code (IaC) using Terraform.
- Knowledge of the ITIL framework and its application in network environments.
- Project management skills.

## Compensation and Benefits
- Competitive pay.
- Generous time off.
- Parental and wellness leave.
- Healthcare.
- Retirement savings program.
- Benefits vary by location.

## Similar jobs

- [Senior Site Reliability Engineer](https://hotfix.jobs/jobs/0496c897-3cf6-419f-bea7-91e629b4307c) - Okta - Bengaluru, India
- [Senior Release Engineer](https://hotfix.jobs/jobs/a187d17c-c638-43f1-8376-209fe54f2503) - GitLab - Remote
- [Senior Site Reliability Engineer - Monitoring and Anomaly Detection](https://hotfix.jobs/jobs/4d131f28-278c-4b63-a411-189242898dcc) - GitLab - Remote
- [Senior Network Engineer](https://hotfix.jobs/jobs/f5b5fcf6-b9d4-4c99-906c-8f8f9c7f645e) - Lightning AI - Remote - $150k – $190k/yr
- [Senior DevOps Engineer](https://hotfix.jobs/jobs/a90d1d14-3f9d-40d5-ae01-365e6600fcab) - ZoomInfo - Bengaluru, India

**Apply:** https://hotfix.jobs/jobs/ac1dd7f1-f742-4ffe-87da-b82f10bc54af
**Canonical:** https://hotfix.jobs/jobs/ac1dd7f1-f742-4ffe-87da-b82f10bc54af