# Program Manager, Solutions Architecture

**Company:** [Stripe](https://hotfix.jobs/companies/stripe)
**Location:** Chicago, IL, Atlanta, GA
**Role:** Technical Program Management
**Experience:** 7+ years
**Skills:** Gtm Program Management, Change Management, Cross-Functional Leadership, Data Analysis, Salesforce, Gong, Looker, Tableau, Business Operations, Pre-Sales Enablement
**Posted:** 2026-05-21

> Program Manager driving global programs to improve operational excellence and user-facing standards for the Solutions Architecture organization. Requires 7+ years in GTM program management or related fields, strong change management experience, and cross-functional influence skills.

## Job Description

## Responsibilities
- Independently scope, design, deliver, and iterate on high-priority global programs that address SA's most strategic priorities, owning outcomes end-to-end with minimal oversight
- Partner with SA leadership and SA Enablement to define and scale repeatable frameworks and shared standards of pre-sales excellence by segment and motion and drive adoption through manager training and coaching
- Use data to identify organizational gaps, set program priorities, measure impact, and build the case for investment or change across SA leadership and cross-functional partners
- Lead change management planning and execution for org-wide programs — including communication, enablement, and operational rigor — ensuring SA managers and ICs adopt new behaviors durably
- Navigate competing priorities across a broad GTM stakeholder map — including Sales, Marketing, Professional Services, Developer Relations, and Channel partners — to align cross-functional teams around programs that drive measurable improvement in SA effectiveness and user impact
- Act as a resource and thought partner to SA leadership and peers, sharing knowledge, identifying and raising risks early, and contributing to a higher collective bar for program design and change management in the org

## Requirements
- 7+ years of experience in GTM program management, business operations, management consulting, or a related discipline
- Proven track record of independently leading complex, cross-functional global programs from scoping through delivery in fast-moving, ambiguous environments
- Strong data fluency — able to synthesize data from multiple sources, develop independent hypotheses, and translate insights into clear decisions and recommendations for senior audiences
- Demonstrated experience leading change management for large organizations, including communication planning, stakeholder alignment, and adoption measurement
- Skilled at influencing cross-functional stakeholders without direct authority across all levels, from individual contributors to executives
- Excellent written and verbal communication skills; consistently sets a high bar for clarity, concision, and audience-appropriate framing

## Preferred Qualifications
- Experience working within or directly supporting a Sales or technical pre-sales organization — familiarity with how field teams operate, how deals move, and what drives behavior change in a field org
- Experience building or codifying GTM playbooks, sales excellence frameworks, or motion-specific best practices
- Experience designing and driving field enablement programs with measurable adoption outcomes
- Experience working with or alongside developer relations, partner, or channel organizations in a GTM context
- Experience in fintech, payments, or SaaS
- Familiarity with Salesforce, Gong, or similar GTM tooling and data platforms such as Looker or Tableau

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