# Data Center Technician

**Company:** [Hive](https://hotfix.jobs/companies/hive)
**Location:** San Francisco, CA
**Role:** DevOps / SRE
**Experience:** 3+ years
**Skills:** Linux, Raid, San, X86 Architecture, Command Line Interface, Pxe, Nvidia Gpu, Docker, Kubernetes, Chef, GitHub, Cisco, Arista, Nfs, Ssh
**Posted:** 2023-02-09

> Maintains and expands data centers supporting AI/ML infrastructure by installing, troubleshooting, and repairing servers, networks, and hardware. Requires 3-5 years data center experience, Linux knowledge, physical lifting ability, and on-call availability.

## Job Description

## Responsibilities
- Install and upgrade data center equipment racks, including switches, routers, monitoring systems and other large scale networking gear
- Monitor, audit, and perform ongoing diagnostics, maintenance, and/or decommissioning on existing and new data center servers and network infrastructure
- Maintain integration and deployment tooling
- Participate in on-call rotation and root cause analysis as needed to respond to server, network, and hardware issues
- Maintain an inventory and event logs of data center processes
- Complete assigned tickets to uphold tight SLAs and respond to requests in a timely manner
- Report actual or suspected security and/or policy violations/breaches to an appropriate authority

## Requirements
- Associate’s Degree or equivalent practical experience and knowledge of various **Linux Distros**
- Minimum **3-5 years** of experience in data center environments, operations, IT, or related fields
- Ability to work long and/or on-call shifts that may include evenings/nighttimes, weekends, and/or holidays
- Ability to physically lift equipment at least **50 pounds**
- Exceptional attention to detail and ability to troubleshoot intricate terminal systems, swap out failed components, and repair servers (discrete/rack-based)
- Knowledge of the installation of software and firmware updates, **OS**, **PXE**
- Familiarity with **RAID**, **SAN**, **x86 architecture**, **Command Line Interface**, Boot Processes, **GRUB/LILO**, File Systems, network device and protocol configuration
- **RMA** processing and coordination with the Logistics Team
- Handle storage media/Data Bearing Device (**DBD**) Reconcile/Physical Audits
- Flexibility to travel to various data centers as needed

## Preferred Qualifications
- Applicable certifications: **CompTIA** (Server+, Network+) or **CCNP**
- Networking: **TCP/IP**, **ICMP**, **SSH**, **DNS**, **HTTP**, **SSL/TLS**, Storage systems, **RAID**, distributed file systems, **NFS/iSCSI/CIFS**
- Core OS Services: **SSH**, telnet, **FTP**, **NFS**, **DNS**, **DHCP**, **LDAP**
- Experience with **NVIDIA GPU** linux software stack
- Configuration Management - **Chef**
- Version Control - **GitHub**
- Containerization - **Docker**
- Container Orchestrators - **Mesosphere/Kubernetes**
- Virtualization - **QEMU/KVM**
- Network hardware - **Arista/Cisco/Fortinet**

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