# Senior Director of Event Travel, Navan Events

**Company:** [Navan](https://hotfix.jobs/companies/navan)
**Location:** Boston, MA, Austin, TX, Palo Alto, CA, Dallas, TX, San Francisco, CA, New York, NY, London, United Kingdom
**Role:** Engineering Management
**Salary:** $110k – $160k/yr
**Experience:** 10+ years
**Skills:** Travel Operations, Event Travel, Air Travel, Operating Models, Workforce Planning, Budgeting, Gross Margin, Forecasting, Pricing, Capacity Forecasting, Productivity, Air Booking Tools, Fulfillment Systems, Data Analysis
**Posted:** 2026-08-07

> Leads global event-travel operations across online and offline air services, unifying teams, processes, and technology while owning service quality, commercial performance, and workforce planning. Requires 10+ years managing distributed travel operations and deep knowledge of travel industry systems and economics.

## Job Description

## Responsibilities

- Lead a global organization of directors, managers, team leads, travel consultants, and coordinators.
- Build a high-performance culture that develops talent and advances high performers.
- Unify Reed & Mackay and Navan teams under a common operating model.
- Own service quality, commercial performance, workforce planning, operational transformation, and Product and Engineering partnerships.
- Define and implement the target operating model for Event Travel across people, processes, and systems.
- Structure a globally consistent service delivery function while empowering local decision-making.
- Expand adoption and capabilities of Navan’s event-travel platform.
- Partner with Flights/Air Product and Engineering teams to build booking tools and offline workflows on Navan infrastructure.
- Measure performance and continuously improve client delivery, automation, service, and profitability.

## Requirements

- 10+ years of experience managing distributed travel operations teams across spans and layers.
- Experience with operating budgets, gross margin or contribution margin, forecasting, pricing, capacity forecasting, cost-to-serve, and productivity.
- Track record of building Product and Operations partnerships that produced measurable improvements in automation, service, and profitability.
- Data-driven approach and discipline around operating performance.
- Thorough knowledge of the travel industry, fares, suppliers, and markets.
- Familiarity with air booking tools and fulfillment systems.
- Skilled at leading through organizational and technology change.

## Compensation

- Pay range: **$110,000–$160,000 USD**.
- Starting pay depends on location, skills and experience, market demands, and internal parity.
- For roles with on-target earnings, the range may include base salary and target incentive compensation.

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