# Client Value Partner - Consumer Packaged Goods

**Company:** [Celonis](https://hotfix.jobs/companies/celonis)
**Location:** New York, NY
**Role:** Customer Success
**Salary:** $233k – $270k/yr
**Experience:** 15+ years
**Skills:** Celonis, Process Intelligence, Sap S/4Hana, Oracle, Tms, Wms, Supply Chain Planning, Logistics, Order-To-Cash, Procure-To-Pay
**Posted:** 2026-05-05

> Leads value realization for strategic CPG clients using Celonis Process Intelligence, translating C-level strategy into operational excellence across supply chain processes like Order-to-Cash and logistics. Requires 15+ years industry experience, technical fluency in ERP systems, and C-suite stakeholder management.

## Job Description

## Responsibilities

### Identify & Frame Value
- Translate Strategy to Operations: Analyze the client's strategic goals (e.g., Network Optimization, Sustainability/ESG, Working Capital Release) and map them to a long-term vision utilizing the Celonis platform.
- Target High-Impact Areas: Architect the "CSCO" or "COO" agenda—moving beyond isolated use cases to optimizing entire value chains, such as Order-to-Cash, Procure-to-Pay, Logistics & Distribution, and Inventory/Asset Management.
- Build the Business Case: Construct robust, board-level business cases that articulate the financial impact of Process Intelligence (e.g., impact on Cost-to-Serve, On-Time-In-Full performance, or Asset Utilization) to C-Suite executives.
- Build demos and strategic roadmaps, leveraging industry benchmarks and best practices in order to embed Celonis as a core pillar of the client's digital supply chain strategy.
- Undertake Value Assessments and communicate the value opportunity and strategic roadmap to C-Level executives.

### Realize Value
- Drive Engagement Success: Lead the executive relationship and value workstream for large-scale transformations, ensuring the program effectively delivers on its "digital twin" promise across the global network.
- Orchestrate the Ecosystem: Guide customers on organization design and the maturation of Centers of Excellence (CoE), mobilizing global cross-functional teams (Services, Product, Engineering) to ensure seamless delivery.
- Solve Systemic Challenges: Work cross-functionally to tackle difficult implementation hurdles, helping customers define standards for inventory visibility, fleet/logistics optimization, and enterprise-wide change initiatives.
- Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement in Supply Chain and Finance functions.
- Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives.
- Present results and realized value to senior management and C-level executives.

### Scale Value
- Codify Best Practices: Turn our client successes into reusable assets, playbooks, and thought leadership for the broader CPG and Distribution practice.
- Mentor & Enable: Act as a senior leader for the team, coaching junior members and managers on executive relationship management, supply chain nuances, and team performance.
- Product Feedback: Serve as the "Voice of the Customer" to our Product teams, ensuring our development roadmap aligns with the specific scale and complexity needs of a global enterprise.
- Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing.
- Build a strategic expansion roadmap for customers, embedding Celonis Process Intelligence Platform as a strategic business transformation platform in their organization.
- Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases.

## Qualifications
- **Deep Industry Experience**: 15+ years of relevant experience, ideally combining time at a global CPG, Logistics, or Supply Chain-intensive firm with Strategy Consulting. You understand the complexities of moving goods and managing assets at scale.
- **Domain Expertise**: You possess granular knowledge of the value chain, specifically in areas such as Supply Chain Planning, Logistics & Distribution, Fleet/Asset Management, and Order Management.
- **Value Realization Skills**: You have a track record of driving large-scale transformation programs. You understand how to impact the P&L through inventory optimization, logistics efficiency, and cash flow improvement.
- **Technical Fluency**: You understand the modern supply chain stack (**SAP S/4HANA**, **Oracle**, **TMS/WMS systems**) and how to translate Celonis use cases into the customer's specific business landscape.
- **Stakeholder Management**: Extensive experience presenting to and influencing C-Level executives (CSCO, CIO, CFO). You can navigate complex global organizations and have the power of persuasion through data, facts, and confidence.
- **Builder Mentality**: You are comfortable working with ambiguity and possess an entrepreneurial leadership style that inspires teams.
- **Degree**: MBA strongly preferred; Degree in Business, Supply Chain Management, Engineering, or related field required.

## Compensation
Base salary range: **$233,000—$270,000 USD**. Total compensation includes base salary + bonus/commission + equity + benefits (health, dental, life, 401k, paid time off).

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