# Product Launch Manager

**Company:** [Tabs](https://hotfix.jobs/companies/tabs)
**Location:** New York, NY
**Role:** Product Management
**Salary:** $150k – $180k/yr
**Experience:** 5+ years
**Skills:** Cross-Functional Coordination, Program Management, Product Launch Planning, Customer Adoption Strategies, Systems Thinking, Stakeholder Communication, Project Tracking, Beta Program Management, Retrospectives, Roadmap Influence
**Posted:** 2026-03-17

> Leads end-to-end product launches, customer migrations, and adoption programs in a high-growth B2B SaaS environment. Coordinates cross-functionally between Product, Engineering, and customer-facing teams with 5-7 years of experience in product, strategy, or operations.

## Job Description

## What You'll Do

### New Product Launches
- Drive go-live readiness across every new product or major feature launch, coordinating Product, Engineering, Product Marketing, Implementation, Customer Success, and Support
- Define and manage phased launch cohorts for beta and pilot programs
- Manage the delivery of internal enablement materials and coordination with PMM on customer-facing assets
- Run post-launch retrospectives and feed learnings into a living launch playbook

### Customer Launch Planning
- Own planning and execution across 3–5 major programs, including feature launches and migrations
- Coordinate between Product/Engineering and customer-facing teams to drive resolution

### Product Adoption
- Maintain a real-time view of adoption health across key product areas, flagging customers who are live but under-utilizing important features
- Partner with CS, Marketing, and Product to design and run targeted adoption programs for at-risk or low-adoption segments
- Surface adoption signals back to Product to inform roadmap prioritization
- Define what 'successfully adopted' means for each product area and track against it

## Who You Are
- 5–7 years of experience in high-growth B2B SaaS (product, strategy, operations) or consulting
- Proven ability to drive complex, cross-functional programs to completion by leading through influence and process
- Strong systems thinking: you can zoom out to see the whole program and zoom in to identify exactly where things are breaking down
- Excellent communication: you write clearly, run tight meetings, and know how to translate between technical and non-technical audiences
- Exceptional organizational skills: you thrive with many moving pieces, tracking programs, surfacing the right information to the right people, and ensuring nothing falls through the cracks
- Comfort operating at the intersection of Product/Engineering and customer-facing teams
- High ownership mentality: you don't wait to be asked, and you don't hand things off without a clear plan

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