# Manager, Deal Desk

**Company:** [Twilio](https://hotfix.jobs/companies/twilio)
**Location:** Remote
**Role:** Revenue Operations
**Salary:** $106k – $156k/yr
**Experience:** 5+ years
**Skills:** Salesforce, docusign, CPQ, conga clm, Financial Modeling, pricing frameworks, Sales Operations, contracting, billing operations, order forms, Microsoft Office, Google Workspace
**Posted:** 2026-08-03

> Manages deal flow, pricing strategy, financial analysis, and quote-to-signature execution for complex commercial agreements while leading a team of analysts. Requires at least five years of relevant experience, direct people management, and strong cross-functional communication skills.

## Job Description

## Responsibilities
- Build and maintain trusted working relationships with NAMER Sales leaders and advise sellers on deal prioritization and review.
- Oversee commercially sound deal structures by analyzing tradeoffs across price, volume, and risk while maintaining alignment with financial guardrails.
- Lead the architecture, governance, and optimization of financial models and pricing frameworks for high-value, non-standard commercial deals.
- Act as a player-coach for a team of analysts, managing deal flow and owning complex deal work.
- Supervise end-to-end quote-to-signature support for strategic deals, including pricing and financial analysis, order form creation, redline evaluation, DocuSign execution, and opportunity closure.
- Collaborate with Product Management, Commercial Legal, Billing Operations, Order Management, and Finance to influence policy, process, and tooling automation.

## Requirements
- Bachelor’s or Associate’s degree plus at least 5 years of experience in deal management, sales operations, sales, finance, or business operations, preferably involving contracting, procurement, or billing operations.
- Without a degree, at least 7 years of relevant experience is required.
- At least 2 years of direct team-management experience.
- Ability to manage or delegate complex, bespoke financial analysis.
- Ability to manage or delegate commercial customization for strategic customer deals, or willingness to learn.
- Willingness to work closely with account executives throughout the sales cycle and provide exceptional customer service.
- Detail-oriented, highly organized, and able to manage multiple responsibilities in a fast-paced environment.
- Excellent verbal and written communication skills, including the ability to understand and explain complex concepts.
- High-integrity character aligned with Twilio’s values.

## Nice-to-haves
- Experience with Salesforce, DocuSign, CPQ systems, Conga CLM, Microsoft Office, or Google Workspace.

## Compensation and Benefits
- Estimated annual pay ranges:
  - Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington, D.C.: **$106,320–$132,900**
  - New York, New Jersey, Washington State, or California outside the San Francisco Bay Area: **$112,560–$140,700**
  - San Francisco Bay Area, California: **$125,040–$156,300**
- May be eligible for equity and a corporate bonus plan.
- Benefits generally include health insurance, a 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave.
- Approximately 5% travel is anticipated.
- This remote role is not eligible to be hired in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington.

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