# Account Manager, SMB

**Company:** [ZoomInfo](https://hotfix.jobs/companies/zoominfo)
**Location:** Waltham, MA
**Role:** Account Management
**Salary:** $73k – $78k/yr
**Experience:** 2+ years
**Skills:** Salesforce, Account Management, Quota Attainment, Solution Selling, Transactional Selling, CRM, Pipeline Management, Forecasting, Relationship Building, Product Demos
**Posted:** 2026-06-15

> Manage and grow a portfolio of ~150-175 SMB customer accounts through retention, upselling, referrals, and phone-based deal closing. Requires 2+ years of quota-attaining account management experience and Salesforce proficiency.

## Job Description

## What You Will Do
- Manage a book of ~150-175 existing customer accounts with a focus on account retention and growth.
- Harness the power of referrals and existing relationships to unearth new business opportunities within our valued clients.
- Showcase your expertise through engaging online product demos that captivate and convert potential clients.
- Craft accurate forecasts and pipelines within Salesforce.
- Collaborate within a dynamic team environment to propel and close deals over the phone.
- Target the right people within existing clients by understanding what clients we work within key vertical markets and how we are getting their peers quick ROI.
- Be the epitome of preparation in all client meetings – well-researched, knowledgeable, professional, and kind.

## What You Bring
- 2+ year of successful Account Management experience with consistent quota attainment.
- The ability to deliver a compelling message that resonates across all levels.
- Experience in transactional and solution selling, showcasing your confidence throughout the entire sales cycle.
- Outstanding interpersonal and verbal communication skills, coupled with strong organizational abilities.
- High energy and a 'can-do' attitude, with the ability to balance multiple tasks effortlessly.
- Quick qualification skills and relationship-building prowess.
- Independence and motivation to thrive in a dynamic work environment.
- Working knowledge of CRM systems or Salesforce.com is required. Experience with Zoominfo products or similar solutions is a plus.

## What’s In It For You
- Top notch tech stack
- Market leading product offering (check out our long list of G2 awards)
- ERG (Employee Resource Groups) to foster a diverse, inclusive workplace
- Comprehensive Medical, Dental, Vision
- Eligibility for Future Equity Awards
- 401k Matching (50% of the first 7% of your contribution)
- 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
- Family forming benefits up to $20k, plus discounts on a Care.com membership
- Virgin Pulse Wellness Program
- Optional add ons such as pet insurance, legal service support, and more!

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