# Forward Deployed Engineer

**Company:** [Firecrawl](https://hotfix.jobs/companies/firecrawl)
**Location:** San Francisco, CA
**Role:** Solutions Architecture
**Salary:** $180k – $240k/yr
**Experience:** 3+ years
**Skills:** APIs, AI Infrastructure, code reading, customer discovery, data extraction, Integrations, proofs of concept, technical deployment
**Posted:** 2026-08-03

> Build and deploy customer-specific integrations and proofs of concept for an AI infrastructure product, guiding accounts from technical discovery through production and expansion. Requires at least 3 years of customer-facing technical experience and the ability to work hands-on with code, APIs, and real customer data.

## Job Description

## Responsibilities
- Work directly in customer environments to understand their use cases and make Firecrawl work with real-world data.
- Build integrations and proof-of-concepts that turn uncertain evaluations into production deployments.
- Run technical discovery to diagnose extraction and pipeline issues, distinguishing usage problems, bugs, and product gaps.
- Partner with the revenue team to drive adoption, expansion, and team targets.
- Serve as the trusted technical voice for customer accounts and relay field learnings to product and engineering.
- Decide when to solve problems independently and when to involve engineering.

## Requirements
- Experience in forward-deployed, solutions, or customer-facing engineering, ideally with a developer, API, or AI infrastructure product.
- Ability to read code, use APIs, and build production-oriented proofs of concept or integrations.
- Experience owning the customer lifecycle from demonstration through proof of concept to production.
- Ability to distinguish user error, product bugs, and genuine product gaps before building solutions.
- Ability to translate technical details into business value for different audiences.
- Ability to move quickly and close the loop with working solutions.
- At least 3 years of experience in a customer-facing technical role or equivalent.

## Compensation & Benefits
- Annual OTE salary of $180,000 to $240,000.
- Competitive equity.
- Medical, dental, and vision coverage; 100% employee and 50% spouse/child coverage.
- Employer-paid short-term disability, long-term disability, and life insurance.
- Optional accident, critical illness, hospital indemnity, and voluntary life insurance.
- Telehealth access.
- 401(k) plan.
- Flexible spending accounts and commuter benefits.
- Generous paid time off.
- 12 weeks of fully paid parental leave for all parents.
- $100/month wellness stipend.
- Up to $1,000/year for learning and development.
- Team offsites.
- Three-month paid sabbatical after four years.
- Pet insurance.
- San Francisco headquarters perks, including snacks, drinks, team lunches, and an electric-bike loaner program.

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**Apply:** https://hotfix.jobs/jobs/a66c858f-bd98-46f2-858b-ff620e80e5cb
**Canonical:** https://hotfix.jobs/jobs/a66c858f-bd98-46f2-858b-ff620e80e5cb