# Cloud Platform Engineer

**Company:** [Mercor](https://hotfix.jobs/companies/mercor)
**Location:** San Francisco, CA
**Role:** DevOps / SRE
**Salary:** $190k – $230k/yr
**Skills:** Terraform, Okta, SCIM, AWS, GCP, Microsoft Azure, Vercel, IAM, APIs, Secrets Management, Incident Management
**Posted:** 2026-09-04

> Own Mercor’s internal identity and cloud platform infrastructure as code, automating provisioning, access management, secrets, and employee lifecycle workflows. The role requires production Terraform, Okta, SCIM, and multi-cloud IAM experience, plus strong automation, incident response, and documentation skills.

## Job Description

## Responsibilities
- Own Okta identity infrastructure and provisioning as code using Terraform.
- Design and implement SCIM integrations across the SaaS stack for automated user provisioning and deprovisioning.
- Own identity planning and architecture, including access models, group strategy, and entitlement evolution.
- Manage cloud account structure, IAM roles, and permission boundaries across AWS, Google Cloud, Azure, and Vercel.
- Build and maintain Terraform for internal platforms so environments are reproducible and changes are reviewable.
- Automate employee onboarding and offboarding workflows.
- Design and manage secrets management, key rotation, and service-account lifecycle processes.
- Troubleshoot identity and infrastructure issues, identify root causes, and implement systemic fixes.
- Document platform architecture, runbooks, and automation.
- Mentor IT team members on infrastructure as code, automation, and systems thinking.
- Establish sustainable escalation procedures and participate in an on-call rotation for weekend emergencies.

## Requirements
- Production experience with Terraform and infrastructure as code.
- Production experience with Okta and SCIM integrations, preferably managed declaratively.
- Strong IAM experience across at least two major cloud platforms: AWS, Google Cloud, or Azure; Vercel experience is a plus.
- Proficiency in at least one programming language and understanding of core coding principles.
- Experience building automated workflows across systems through APIs.
- Strong incident management skills, including triage, root-cause analysis, and systems thinking.
- Strong technical documentation and communication skills.
- Ability to explain identity and infrastructure concepts to non-technical stakeholders.
- Systems-thinking mindset with the ability to trace dependencies and anticipate second-order effects.

## Compensation
- Annual salary: $190,000–$230,000.
- Full-time, in-office role in San Francisco, five days per week.

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