# Senior Product Manager, HR Labs

**Company:** [Gusto](https://hotfix.jobs/companies/gusto)
**Location:** New York, NY
**Role:** Product Management
**Experience:** 5+ years
**Skills:** AI, Product Strategy, Roadmapping, Customer Discovery, Data Analysis, Rules Engines, Content Infrastructure, Cross-Functional Collaboration, Technical Fluency, Platform Thinking
**Posted:** 2026-05-08

> Leads strategy, roadmap, and execution for Document Studio, an AI-powered HR documentation platform for small businesses. Partners with engineering, design, legal, and HR to ship compliant, personalized document experiences amid ambiguity and rapid AI evolution. Requires 5+ years PM experience and AI product shipping.

## Job Description

## Responsibilities

- Own product strategy and roadmap for the Document Studio platform—defining the vision, making hard prioritization calls, and ensuring we’re building the right things for customers.
- Work side by side with engineering and design: clarify problems, frame opportunities, and shape solutions together rather than handing over finished specs.
- Drive discovery and validation with customers and our internal experts—synthesize feedback, identify patterns, and turn insights into clear requirements and success criteria.
- Define and track outcomes (usage, quality, efficiency, business impact) and use data to inform what we build next.
- Operate in ambiguity: our roadmap is evolving, the AI landscape is moving fast, and the “right” product isn’t always obvious.
- Think creatively about AI-native experiences, beyond chatbots and forms.

## Requirements

- **5+ years** of product management experience with a track record of owning significant product areas and shipping outcomes in fast-moving environments.
- **AI product experience**: Shipped AI products where getting it wrong has real stakes; understand scoping AI capabilities, managing uncertainty, and human-in-the-loop design.
- **Strong product craft**: Shipped products users love that moved the needle; rigorous about problem definition, scope, and success.
- **Platform and systems thinking**: Experience in domains like compliance, legal, financial, medical, pricing, or knowledge infrastructure.
- **Cross-functional collaboration**: Collaborated with domain experts to shape experiences and build processes.
- **Technical fluency**: Can discuss AI systems, rules engines, and content infrastructure with engineers.

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