# Deployment Strategist

**Company:** [Govsignals](https://hotfix.jobs/companies/govsignals)
**Location:** New York, NY
**Role:** Customer Success
**Salary:** $100k – $150k/yr
**Experience:** 3+ years
**Skills:** Customer Success, Professional Services, Implementation, Account Management, APIs, Data Flows, Product Configuration, FedRAMP, Government Contracting, Compliance Matrix, Gsa Schedule, Ota, Recompete Calendar, Red-Team Review
**Posted:** 2026-07-08

> Own customer onboarding, activation, training, and expansion for GovSignals' AI government contracting platform. Configure workflows, drive measurable ROI for contractors or agencies, and relay feedback to product/roadmap. Requires 3+ years in CS/PS/Implementation at B2B SaaS plus government contracting knowledge.

## Job Description

## What You'll Do
- Own onboarding from signed contract through go-live, as the single point of accountability for getting a customer activated.
- Run discovery with new customers: map how their BD, capture, and proposal teams operate, then build a deployment plan around their org structure, procurement workflow, and compliance constraints.
- Translate a customer's workflow into product configuration, training, and a measurable path to value.
- Drive expansion and renewals through documented ROI to new teams and use cases.
- Carry customer feedback into product, pricing, and roadmap decisions, and turn cross-account patterns into go-to-market input.
- Work closely with the Product Engineering team to improve the product.

## What You Bring
- 3+ years in Customer Success, Professional Services, Implementation, or Account Management at a high-growth B2B SaaS company — owning complex enterprise accounts with multiple stakeholders and long timelines.
- You've built a function or process where none existed: a SOP, an onboarding motion, or a deployment practice.
- Credible with senior buyers and government officials, and able to move a deployment forward without formal authority.
- Government-contracting fluency, or a fast path to it. You know how to build a compliance matrix, can explain the difference between a GSA Schedule and an OTA, and understand the recompete calendar and red-team review.
- Technical enough to understand APIs, data flows, and product configuration.

## Nice to Have
- Experience deploying software residing in FedRAMP, IL, or other regulated environments.
- A background in government contracting, the military, or the intelligence community.

## Compensation & Benefits
- Base Salary: $100,000–$150,000
- Additional performance bonus
- Meaningful equity stake in a well-funded, fast-growing startup
- Medical, vision, and dental benefits
- Unlimited PTO
- Brooklyn Navy Yard office (3+ days/week in person) with ~25% travel to customer sites

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