# Senior Restaurant Business Partner

**Company:** [ezCater](https://hotfix.jobs/companies/ezcater)
**Location:** Remote
**Role:** Account Management
**Salary:** $73k – $94k/yr
**Experience:** 4+ years
**Skills:** Tableau, Sigma, Excel, Data Analysis, Relationship Management, Stakeholder Management, operational metrics, Cross-Functional Collaboration
**Posted:** 2026-07-16

> Build and manage strategic partnerships with enterprise restaurant partners at ezCater. Translate business needs into growth strategies, analyze operational metrics, provide data-driven insights, and collaborate cross-functionally to drive mutual success. Requires 4+ years partner/account management experience and strong analytical skills.

## Job Description

## What You'll Do

### Strategic Partnership & Relationship Management
- Establish rapport and build trust with contacts at all levels within a portfolio of ezCater’s enterprise restaurant partners.
- Understand and translate each partner’s unique business to the ezCater opportunity, creating and implementing strategies for exceptional customer experiences and shared growth.
- Proactively assess, validate, and optimize partner performance on an ongoing basis - your relationships will be strong enough to support joint problem solving.
- Translate strategic priorities into clear, actionable direction for stakeholders from C-level decision makers to individual store managers, building alignment and accountability throughout the partner organization.

### Analytics, Insights & Operational Expertise
- Lead as a subject matter expert on partner-facing and internal operational metrics, as well as partner-specific nuances that may impact metrics (e.g., integrations, corporate structure, etc.)
- Leverage performance data to identify partner-specific patterns, root causes, and trends—then translate these into actionable insights that drive improvements, strategic decisions, and high-impact projects.
- Craft compelling, data-backed narratives to communicate performance, opportunities, and progress to catering partners in a way that builds trust and promotes collaboration.
- Deeply understand operational metrics and the complex, cross-functional dynamics of each account to form a holistic view of how brands operate on our platform—and use that understanding to recommend the right mix of services, tools, and strategies that set each brand up for long-term success.
- Present operational and functional insights to internal and external stakeholders.

### Cross-Functional Collaboration & Enablement
- Build and drive operational outcomes tied to specific business objectives that benefit both our partners’ and ezCater’s growth.
- Collaborate closely with other departments, including Sales, Marketing, and Product, to drive alignment around and support for overall and partner-specific goals.

## What You Have
- 4+ years experience partnering with and managing top-tier partners or accounts; experience with restaurant operations, final mile delivery, or e-commerce logistics preferred.
- Track record of success building strong internal and external relationships and rapport, delivering business impact through collaboration, negotiation, and creative problem solving.
- Demonstrated ability to analyze complex data sets and distill them into clear recommendations for both internal stakeholders and external partners; expertise using analytical tooling (eg, Tableau, Sigma, Excel).
- Articulate, executive verbal and written communication skills.
- Experience in resolving conflicts and finding creative solutions to address competing interests.
- Proven ability to build trust and influence through active listening, empathy, and navigating through others’ perspectives and motivation.
- Proactive approach to identifying and solving problems; demonstrated ability to root cause and craft the right solution.
- Ability to work effectively in fast-paced environments, both autonomously and cross-functionally in a team setting.

## Compensation & Benefits
The national total target cash compensation range for this position, including base salary and bonus target, is $73,000–$94,000 annually.

Market competitive salary, stock options, 12 paid holidays, flexible PTO, 401K with match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work, employee meal program.

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