# Senior Product Manager, Merchant Onboarding

**Company:** [Tabs](https://hotfix.jobs/companies/tabs)
**Location:** New York, NY
**Role:** Product Management
**Salary:** $180k – $220k/yr
**Experience:** 5+ years
**Skills:** Product Management, B2B SaaS, Fintech, Onboarding, Activation, Configuration, Internal Tooling, Cross-Functional Collaboration, Roadmapping, Stakeholder Management
**Posted:** 2026-06-11

> Own merchant onboarding, configuration, and migration products plus internal tooling for Solutions, Implementation, CS, and Support teams. Drive self-serve workflows and reduce time-to-value.

## Job Description

## What You’ll Work On
- Own the strategy, roadmap, and delivery for merchant onboarding, configuration, and migration — the full journey from signed deal to live on Tabs
- Build for internal users as true customers: partner with Solutions, Implementation, Customer Success, and Support to understand their workflows and ship tools that multiply their effectiveness
- Drive the shift from hands-on to self-serve: identify which workflows can move from internal teams to merchants themselves, and build the configuration surfaces to make that safe and intuitive
- Own migrations from legacy billing systems — design repeatable, scalable paths for merchants moving onto Tabs with years of historical data
- Shape the internal tooling layer as Tabs scales: bulk operations, environment management, and the leverage points that keep operational effort flat while merchant count grows
- Define success metrics around time-to-value, onboarding effort, and self-service adoption, and iterate based on outcomes and feedback from internal teams and merchants
- Bring clarity and structure to ambiguous, operationally complex problem spaces

## About You
- 5+ years of product management experience, ideally in B2B SaaS, fintech, or platform/internal tools roles
- Experience owning onboarding, activation, configuration, or internal tooling — products measured by time-to-value and operational leverage
- You treat internal teams as first-class users: you've built for ops, support, or implementation teams before, or have strong instincts for it
- Comfortable in the messy middle of operations and product — you can sit with an implementation team for a day, find the bottleneck, and turn it into a roadmap
- Exceptional cross-functional operator — you can align and influence technical and non-technical stakeholders across a product with deep upstream and downstream dependencies
- Thrives in fast-moving, high-growth environments where priorities evolve quickly

## Perks and Benefits (Full-time Employees)
- Competitive compensation and equity
- Unlimited PTO
- Up to 100% employer covered monthly healthcare premium (medical, dental, vision)
- Lunch provided via Sharebite, plus dinner for any later in office days
- Parental leave up to 12 weeks
- Tax free commuter and parking benefits
- Voluntary insurances (Life, Hospital, Critical Illness, Accident)
- Employee Assistance Program (Rightway)
- Free One Medical Membership
- 401k

## Similar roles

- [Senior Product Manager](https://hotfix.jobs/jobs/59dc95c4-03ba-4819-88fc-b3ea0eb21bbc) - Traba - New York, NY - $180k – $210k/yr
- [Senior Product Manager](https://hotfix.jobs/jobs/b7d412d5-a66b-4d88-ad8d-721080909c64) - Traba - New York, NY - $180k – $210k/yr
- [Product Manager, Enterprise](https://hotfix.jobs/jobs/83b4fafb-af25-4c81-87c8-32eed2e82b28) - Baseten - San Francisco, CA - $180k – $330k/yr
- [Senior Product Manager](https://hotfix.jobs/jobs/bb320802-d246-4c5d-a2ed-685289a353bc) - Confido Legal - New York, NY - $180k – $220k/yr
- [Senior Product Manager, Mobile](https://hotfix.jobs/jobs/b732b2d9-93fe-4845-945b-cdec9847723a) - Linktree - Los Angeles, CA - $180k – $210k/yr

**Apply:** https://hotfix.jobs/jobs/a4736ccc-b4c7-4bc9-904a-3c11f8637f15
**Canonical:** https://hotfix.jobs/jobs/a4736ccc-b4c7-4bc9-904a-3c11f8637f15