# Employee Relations Business Partner

**Company:** [Rippling](https://hotfix.jobs/companies/rippling)
**Location:** Bengaluru, India
**Role:** People Ops
**Experience:** 5+ years
**Skills:** Employee Relations, Workplace Investigations, Hr Compliance, Hr Business Partnership, Employment Law, Case Management, HRIS, Jira, Project Management, Data Analysis, Artificial Intelligence, Automation, Interviewing, Root Cause Analysis, Stakeholder Management
**Posted:** 2026-08-14

> Manages employee relations investigations and advises HR partners, managers, Legal, and business leaders on sensitive workplace matters. The role requires 5+ years of relevant HR experience, strong investigation and communication skills, and sound, risk-aware judgment.

## Job Description

## Responsibilities
- Assess incoming employee relations concerns, determine the appropriate investigative response, and partner with stakeholders to drive timely and thoughtful resolution.
- Partner with Legal to identify and escalate matters requiring a dedicated Legal team investigation.
- Work with HR Business Partners, managers, and business leaders to resolve employee relations matters fairly, consistently, with risk awareness, and in an operationally practical way.
- Provide practical HR guidance and recommendations supporting employee concerns, team effectiveness, manager accountability, and business continuity.
- Draft case summaries, findings, recommendations, stakeholder updates, playbooks, templates, and business-facing guidance.
- Track employee relations activity, themes, resolution status, and outcomes in Rippling.
- Identify patterns, root causes, and emerging risks, and recommend process, training, manager coaching, or policy improvements.
- Help develop and maintain employee relations operating practices, including intake criteria, escalation guidelines, documentation standards, investigation protocols, templates, and cadences.
- Use data, AI, and automation to improve employee relations processes and scale case handling.
- Maintain discretion, confidentiality, neutrality, and professionalism when handling sensitive employee and workplace matters.

## Requirements
- 5+ years of experience in employee relations, HR business partnership, HR compliance, workplace investigations, or a related HR role.
- Strong understanding of employee relations principles, workplace conduct standards, HR compliance considerations, and investigation best practices.
- Experience advising managers and business leaders on sensitive employee matters with sound judgment, discretion, neutrality, and empathy.
- Ability to assess employee relations concerns and determine whether to pursue HR-led resolution, stakeholder partnership, or escalation to Legal, Compliance, Security, or another specialized team.
- Strong written and verbal communication skills, including experience drafting case summaries, findings, recommendations, playbooks, and stakeholder updates.
- Strong interviewing, fact-gathering, documentation, problem-solving, and analytical skills.
- Practical business judgment and strong HR instincts, with the ability to recommend fair, consistent, risk-aware, and operationally realistic solutions.
- Strong project management skills, including managing multiple matters, prioritizing urgent issues, and driving work to timely resolution.
- Experience working cross-functionally with HRBPs, Legal, managers, executives, and other internal stakeholders.
- Ability to use data and case trends to identify recurring issues, improve processes, and support employee relations priorities.
- Comfort building structure, improving processes, and operating in a fast-moving, high-growth environment.
- Interest in using AI and automation to scale HR processes and improve employee and manager experiences.

## Nice to Have
- Law degree, such as a JD or equivalent.
- Experience with Jira, case-management systems, HRIS tools, or similar tracking platforms.
- Experience supporting a global or multi-state workforce.
- Experience building employee relations programs, operating models, templates, or playbooks in a scaling company.

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