# Senior Associate, Payer Strategy & Ops

**Company:** [Headway](https://hotfix.jobs/companies/headway)
**Location:** Remote
**Role:** Business Operations
**Salary:** $90k – $133k/yr
**Experience:** 2+ years
**Skills:** Artificial Intelligence, Competitive Intelligence, Data Analysis, Dashboarding, Knowledge Management, Healthcare, Payer Strategy, Commercial Operations, Management Consulting, Reporting
**Posted:** 2026-08-25

> Owns commercial KPI dashboards, competitive intelligence, reporting, payer enablement, and operational processes for a fast-moving healthcare partnerships organization. The role requires 2–4 years of strategy or strategy and operations experience, strong operational execution, analytical problem-solving, and fluent, critical use of AI tools.

## Job Description

## Responsibilities
- Own production of commercial KPI and competitive intelligence dashboards.
- Coordinate the commercial reporting cycle.
- Build and maintain payer enablement documentation and knowledge-management infrastructure.
- Support the operational backbone of the payer commercial team's talent processes.
- Lead the quarterly rate and competitor intelligence audit.
- Direct AI tools, pressure-test their outputs, and own resulting recommendations.

## Requirements
- 2–4 years of experience in strategy, management consulting, or a similar strategy and operations role.
- Experience owning complex analytical and operational problems end-to-end.
- Strong operational organization and ability to manage many moving pieces.
- Fluency with AI tools, including critical evaluation of their limitations.
- Resourcefulness and a scrappy, thorough approach.

## Nice-to-haves
- Healthcare experience.

## Compensation and Benefits
- Base pay range: **$90,440–$133,000**.
- Equity compensation may be available.
- Medical, dental, and vision coverage.
- HSA/FSA.
- 401(k).
- Work-from-home stipend.
- Therapy reimbursement.
- 16-week parental leave for eligible employees.
- Carrot Fertility annual reimbursement and membership.
- Paid holidays and holiday break.
- Flexible PTO.
- Employee Assistance Program.
- Training and professional development.

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