# Billing Assistant

**Company:** [Steno](https://hotfix.jobs/companies/steno)
**Location:** Remote
**Role:** Finance & Accounting
**Salary:** $42k – $48k/yr
**Experience:** 1+ years
**Skills:** Google Workspace, Slack, Zendesk, Billing Systems, Legal Technology, Operations Tools, Critical Thinking, Invoicing
**Posted:** 2026-09-02

> Processes high-volume invoices, investigates billing discrepancies, and supports billing operations in a remote-first environment. Requires at least one year of fast-paced experience, strong attention to detail, and the ability to learn new systems quickly.

## Job Description

## Responsibilities
- Process high-volume invoicing in a fast-moving billing dashboard.
- Research billing discrepancies, identify patterns in billing errors, and make real-time judgment calls.
- Maintain accuracy and quality while meeting volume and speed expectations.
- Communicate with billing associates and the billing manager to surface issues and keep workflows on track.
- Support cross-functional billing projects and identify process inefficiencies.
- Work Monday through Friday, 9:00 a.m.–5:30 p.m. ET, with one Saturday per month.

## Requirements
- At least 1 year of experience in a high-volume, fast-paced environment.
- Strong critical-thinking, attention-to-detail, communication, and collaboration skills.
- Ability to learn new systems quickly and work comfortably with billing, legal technology, and operations tools.

## Nice to Have
- Startup experience.
- Familiarity with Google Workspace, Slack, Zendesk, or similar platforms.

## Compensation and Benefits
- $20–$23 per hour.
- Premium medical, dental, and vision coverage, with 100% of premiums covered for some plans.
- Stock options.
- Flexible paid time off.
- Home office setup and monthly internet and phone stipend.

## Similar jobs

- [Associate, Saver Operations](https://hotfix.jobs/jobs/512c4c72-ddaf-4af2-975a-c84fe21df270) - Vestwell - New York, NY - $55k – $65k/yr
- [Banking Operations Associate](https://hotfix.jobs/jobs/f85363eb-1fef-466c-a435-6b725a1c7b12) - LeafLink - Remote - $55k – $95k/yr
- [401 Compliance Associate](https://hotfix.jobs/jobs/dabc35fa-aecb-4601-8976-5b7d6c52b942) - Betterment - Remote - $60k – $70k/yr
- [Finance Operations Analyst](https://hotfix.jobs/jobs/6ff2b4f7-eac7-4532-a40f-f594d85e6bfd) - SmithRx - Remote - $63k – $90k/yr
- [Associate, Custody Operations](https://hotfix.jobs/jobs/72eb6ad8-f2a3-49bf-9fe8-ba8338e2e406) - Vestwell - King Of Prussia, PA - $65k – $75k/yr

**Apply:** https://hotfix.jobs/jobs/a35c8ba1-5a27-4803-8d6e-83dcbc4a16ba
**Canonical:** https://hotfix.jobs/jobs/a35c8ba1-5a27-4803-8d6e-83dcbc4a16ba