# Manager, Billing & Collection Operations

**Company:** [Commure](https://hotfix.jobs/companies/commure)
**Location:** Remote
**Role:** Finance & Accounting
**Salary:** $120k – $140k/yr
**Experience:** 5+ years
**Skills:** NetSuite, Salesforce, Order-To-Cash, O2C, Ar Aging Management, SOX Compliance, Billing Automation, Collections Management, Financial Audits, Dso Optimization, Credit Reviews
**Posted:** 2026-03-09

> Leads billing, invoicing, collections, and AR operations to optimize cash flow and support IPO readiness. Requires 5+ years in finance operations, expertise in O2C processes, and hands-on NetSuite/Salesforce experience.

## Job Description

## What You'll Do

- **Billing & Invoicing Management**
  - Oversee the end-to-end billing process, ensuring customer contracts and order forms are accurately translated into invoices.
  - Partner with Sales Operations and Legal to review non-standard billing terms and ensure they are executable within our systems.
  - Maintain and update billing policies to ensure consistent application across various healthcare tech products and pricing models.
  - Resolve complex billing discrepancies by performing root-cause analysis and coordinating with internal stakeholders.

- **Collections & AR Strategy**
  - Lead the global collections strategy to minimize Days Sales Outstanding (DSO) and reduce bad debt exposure.
  - Monitor aging reports and oversee the escalation process for delinquent accounts while maintaining positive customer relationships.
  - Perform periodic credit reviews and provide recommendations for credit limits or payment terms for new and existing customers.

- **Operational Excellence & Scale**
  - Oversee monthly and quarterly **AR close processes**, including reconciliations, bad debt reserve analysis, and management reporting.
  - Assist in implementing process improvements, automation, and system enhancements to scale billing and collection operations.
  - Partner with Revenue/Sales Operations to optimize **NetSuite, Salesforce**, and specialized billing/collection automation tools.

- **Compliance & Audit**
  - Support external financial audits by preparing AR-related PBC schedules and responding to auditor inquiries.
  - Assist with **IPO readiness** activities, including documentation of the order-to-cash cycle and enhancement of SOX-compliant controls.

## What You Have

- **5+ years** of progressive accounting or finance operations experience, including at least **2 years** in a leadership role focused on billing or collections.
- Bachelor’s degree in Accounting, Finance, or a related field.
- In-depth knowledge of **Order-to-Cash (O2C)** best practices and AR aging management.
- Experience in **SaaS or healthcare tech** is strongly preferred.
- Hands-on experience with **NetSuite and Salesforce**; experience with specialized collection or billing software is a plus.
- Proven ability to build **SOX-compliant processes** and support financial audits.
- Exceptional communication and negotiation skills, with a proven ability to partner cross-functionally to resolve payment hurdles.
- Comfortable in a fast-paced, scaling private company environment where adaptability is key.

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