# AI Deployment Manager - Pilots - San Francisco

**Company:** [OpenAI](https://hotfix.jobs/companies/openai)
**Location:** San Francisco, CA
**Role:** Solutions Architecture
**Salary:** $162k – $230k/yr
**Experience:** 8+ years
**Skills:** ai deployment, enterprise pilots, product adoption, Change Management, technical fluency, executive presentations, Program Management, Solutions Engineering, Stakeholder Management, data integrations
**Posted:** 2026-03-23

> Lead time-bound enterprise AI pilots for OpenAI customers from scoping to executive readout. Identify high-value use cases, drive adoption of ChatGPT Enterprise and Codex, and translate outcomes into commercial expansion recommendations. Requires 8+ years customer-facing experience with pilots/POCs and strong technical-to-business translation skills.

## Job Description

## Responsibilities
- Own the design and execution of enterprise AI pilots, including scoping, cohort definition, and success criteria aligned to a clear commercial decision.
- Identify and prioritize a small set of high-impact use cases that can generate credible signal within a 30–45 day pilot.
- Drive activation and sustained engagement across pilot cohorts through targeted enablement, office hours, and workflow-level coaching.
- Monitor pilot performance and adapt in real time, diagnosing gaps in engagement, use case traction, or stakeholder alignment.
- Translate pilot signals into clear, executive-ready recommendations, including whether and how the customer should expand.
- Navigate customer constraints such as security, data access, and competing tools while maintaining pilot momentum.
- Partner closely with ADs, SEs, and customer stakeholders to align on scope, risks, and next steps.
- Capture patterns across pilots and turn them into repeatable playbooks that improve qualification, execution, and outcomes.

## Requirements
- 8+ years of experience in enterprise consulting, customer success, program management, solutions engineering, or a similar customer-facing role, engaging executive and senior technical audiences.
- Led structured pilots, POCs, or adoption programs tied to a clear business or commercial decision.
- Exceptional presentation and communication skills, particularly when conveying technical concepts and pilot outcomes clearly to executive stakeholders.
- Experience driving product adoption and change management within large organizations, moving users from initial experimentation to sustained usage.
- Technical fluency to reason about data access, integrations, and common deployment constraints, and connect technical capabilities to concrete business outcomes.
- Comfortable operating in fast-paced, ambiguous environments, making tradeoffs in real time while maintaining clarity and momentum.
- High ownership mindset and collaborative approach, proactively driving outcomes across sales, technical, and customer stakeholders.
- Personally committed to the responsible and ethical deployment of AI.

## Nice-to-Haves
- Experience with AI products such as ChatGPT Enterprise or Codex.

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