# Enterprise Insurance Operations Lead

**Company:** [Camber](https://hotfix.jobs/companies/camber)
**Location:** New York, NY
**Role:** Business Operations
**Salary:** $125k – $160k/yr
**Experience:** 5+ years
**Skills:** Revenue Cycle Management, Operations, Product Requirements, Workflow Design, Process Improvement, Cross-Functional Collaboration, Stakeholder Management, Account Management, Engineering Collaboration, Collections, HIPAA, Strategic Problem Solving
**Posted:** 2026-08-12

> Leads enterprise insurance operations for healthcare clients, translating operational needs into product requirements, scalable workflows, and measurable outcomes. The role requires 5–7+ years of operational experience, strong cross-functional execution, and deep revenue cycle management expertise.

## Job Description

## Responsibilities
- Drive measurable outcomes for enterprise clients, such as improving 90-day collections rates.
- Translate operational needs into product requirements for engineering teams.
- Own relationships with external stakeholders, including Directors of RCM.
- Develop and implement scalable processes in partnership with cross-functional teams.
- Develop workflows and escalation pathways for internal billing and operations teams.
- Serve as a trusted technical partner for external client counterparts.
- Define enterprise customer success metrics and own the resulting outcomes.
- Partner with engineering and GTM/account management teams to support enterprise customers.

## Requirements
- **5–7+ years** of operational experience, ideally within a high-growth company.
- Experience owning cross-functional projects and delivering measurable outcomes.
- Deep subject-matter expertise in revenue cycle management (RCM).
- Strong cross-functional collaboration and stakeholder relationship management skills.
- Ability to translate product and operational requirements for engineering teams.
- Strong strategic problem-solving and execution skills.
- Exceptional organizational control across multiple concurrent initiatives.
- Proactive, accountable collaboration and comfort working in a high-autonomy environment.

## Benefits
- Comprehensive medical, dental, and vision coverage with nationwide coverage and 24/7 virtual urgent care.
- Weekly therapy reimbursement of up to $100.
- Up to 12 weeks of fully paid parental leave.
- Traditional and Roth 401(k), HSA, and FSA options.
- Monthly commuter benefits for NYC employees.
- Flexible paid time off.
- $100/month fitness stipend.
- HIPAA security and compliance responsibilities for all employees.
- NYC office attendance 3–5 days per week, with remote-friendly Fridays.

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