# Product Manager, Consumer

**Company:** [Imprint](https://hotfix.jobs/companies/imprint)
**Location:** New York, NY, San Francisco, CA
**Role:** Product Management
**Salary:** $130k – $200k/yr
**Experience:** 5+ years
**Skills:** Product Management, consumer products, mobile-first design, A/B Testing, Analytics, Amplitude, Mixpanel, Fintech, Payments, loyalty programs, ai prototyping, Figma, Claude, Cursor
**Posted:** 2026-07-22

> As a Product Manager on the Member Experience team, you will identify and solve high-impact problems in consumer-facing experiences like onboarding, payments, rewards, and loyalty to deepen brand-customer relationships at scale. Requires 5+ years PM experience with consumer products, strong design taste, data-driven decisions, and rapid shipping using AI tools.

## Job Description

## Responsibilities
- Build consumer experiences that deepen relationships between brands and customers, focusing on onboarding, account management, payments, rewards, loyalty, and other areas.
- Identify high-impact problems across the consumer experience and develop solutions that scale across partners and products.
- Ship consumer-facing improvements rapidly, maintain a healthy stream of projects, and form opinions on future priorities grounded in customer insights.
- Break ambiguous problems into incremental milestones, align teams, and remove blockers.
- Use data, customer feedback (support tickets, app reviews, direct conversations), and metrics to inform decisions throughout the product lifecycle.
- Prototype and iterate using AI tools like Claude, Cursor, and Figma; collaborate with engineering to deliver production-ready features.
- Balance customer impact, business value, engineering effort, and partner needs; build strategic cases for initiatives.
- Lead with strong opinions loosely held, debate honestly, disagree and commit, and act like an owner.

## Requirements
- 5+ years of product management experience focused on consumer-facing products.
- Strong consumer product sense with experience shipping well-crafted products.
- Excellent communication skills; able to explain complex tradeoffs to Engineering, Design, executives, and partners.
- Hands-on prototyping with AI-assisted tools (ability to produce near-production code is a plus).
- Deep customer obsession; proactively reads support tickets, talks to customers, and understands real user behavior.
- High design taste; attention to details like typography, motion, and flow friction.
- Measurement mindset; leverages data, A/B testing, and analytics to guide decisions.
- Mobile-first consumer product experience.
- Ability to build for scale across multiple partners and products.

## Nice-to-Haves
- Experience in high-growth or early-stage environments.
- Background in fintech, payments, credit products, loyalty, rewards, commerce, or regulated consumer environments.
- Experience building products for diverse customer segments or underrepresented populations.
- Deep analytical experience with A/B testing, experimentation frameworks, and tools like Amplitude or Mixpanel.

## Compensation & Benefits
- Competitive compensation and equity packages.
- Flexible paid time off.
- Fully covered high-quality healthcare, including dependent coverage; access to One Medical and FSA option.
- 20 weeks paid parental leave for primary caregiver, 8 weeks for all new parents.
- Access to industry-leading technology and resources.

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