# Staff Technical Program Manager

**Company:** [Illumio](https://hotfix.jobs/companies/illumio)
**Location:** Sunnyvale, CA
**Role:** Technical Program Management
**Salary:** $178k – $213k/yr
**Experience:** 8+ years
**Skills:** Technical Program Management, cloud computing, Cybersecurity, Networking, Infrastructure, release management, Agile, Jira, Confluence, Workflow Automation, artificial intelligence, Kubernetes, Docker, cloud-native architecture, CI/CD
**Posted:** 2026-08-06

> Leads complex, cross-functional technical programs across cybersecurity platform, cloud, infrastructure, and customer-facing teams. The role owns release management, operational improvements, strategic customer initiatives, and executive stakeholder alignment, requiring 8+ years of technical program management experience and a technical bachelor's degree.

## Job Description

## Responsibilities

### Technical Program Leadership
- Lead complex, cross-functional programs spanning multiple engineering organizations from planning through successful delivery.
- Drive strategic initiatives across cloud, platform, security, infrastructure, and customer-facing product teams.
- Establish program plans, milestones, dependencies, risks, and success metrics.
- Develop and maintain reporting for regular program status updates.

### Product Release Management
- Own end-to-end release management for multiple product lines.
- Coordinate release readiness across Engineering, Product Management, QA, Cloud Operations, Documentation, and Customer Support.
- Drive release planning, go/no-go decisions, deployment readiness, and post-release reviews.
- Improve release predictability through automation, metrics, and standardized processes.

### Cross-Functional Execution
- Partner with product, engineering, and cross-functional leaders to identify risks, remove blockers, and drive timely execution.
- Coordinate cross-team dependencies across distributed engineering organizations.
- Lead technical discussions and facilitate alignment among stakeholders with competing priorities.

### Operational Excellence
- Define and improve program management best practices.
- Build dashboards, KPIs, executive reporting, and portfolio health metrics.
- Develop process improvements, automate workflows, and develop tools for PMO efficiencies.
- Drive continuous improvement focused on engineering efficiency, release quality, and operational scalability.

### Customer and Strategic Initiatives
- Lead strategic customer commitments and Voice of Customer initiatives.
- Partner with Product and Customer Success to prioritize customer-driven programs.
- Coordinate large-scale initiatives involving SaaS migrations, platform modernization, and customer enablement.

## Requirements
- Bachelor's degree in computer science, engineering, or a related technical field.
- 8+ years of Technical Program Management experience in enterprise software, cloud, networking, infrastructure, or cybersecurity.
- Experience leading large cross-functional engineering programs across Product, Engineering, QA, Security, Cloud Operations, and Customer Success.
- Strong understanding of the software development lifecycle (SDLC), Agile methodologies, and release management.
- Experience managing complex technical dependencies across multiple engineering organizations.
- Strong executive communication and stakeholder management skills.
- Experience with Jira, Confluence, Claude, Copilot, or similar tools.
- Experience with workflow automation and agent/tool building using AI or industry-standard tools.

## Nice-to-Haves
- Experience in cybersecurity, cloud, networking, SaaS, or enterprise infrastructure.
- Familiarity with Kubernetes, containers, cloud-native architectures, APIs, distributed systems, or microservices.
- Experience with CI/CD pipelines and modern DevOps practices.
- Experience driving SaaS releases and cloud deployments.
- PMP, Scrum Master, or SAFe certification.

## Compensation
- Annual salary range: $178,000–$213,000.

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