# Senior Agent Product Manager, Healthcare

**Company:** [Decagon](https://hotfix.jobs/companies/decagon)
**Location:** New York, NY, San Francisco, CA
**Role:** Product Management
**Salary:** $200k – $285k/yr
**Experience:** 6+ years
**Skills:** AI Agents, healthcare operations, HIPAA, baa, phi, SOC 2, hitrust, Product Roadmap, Enterprise Software, clinical safety
**Posted:** 2026-08-11

> Own end-to-end AI agent transformations for major healthcare customers, from executive strategy and solution design through deployment, adoption, and expansion. The role requires 6+ years of high-stakes experience, including 3+ years in healthcare, strong technical acumen, and experience in regulated environments.

## Job Description

## Responsibilities
- Own the AI transformation and technical deployment for Decagon's largest healthcare opportunities, partnering with Sales, Solutions Engineers, and Agent Deployment Engineers.
- Serve as the executive partner to Fortune 500 company C-suites, defining and driving AI transformation roadmaps from initial conversation through production and expansion.
- Design, build, and optimize enterprise-grade AI agents for healthcare workflows, including benefits and eligibility, claims and prior authorization status, patient access and scheduling, prescription adherence outreach, care-gap closure, post-discharge follow-up, and healthcare professional inquiries.
- Own account trust postures covering PHI handling, consent, escalation to licensed clinical staff, agent guardrails, and audit and compliance evidence.
- Turn frameworks and playbooks into reusable healthcare assets that scale across accounts and inform the product roadmap.
- Direct Agent Deployment Engineers and partner teams while remaining accountable for outcomes.
- Run feedback loops with Product and Engineering to shape healthcare products based on deployment learnings.

## Requirements
- 6+ years owning ambiguous, high-stakes outcomes and earning the trust of senior executives, including at least 3 years in healthcare.
- Experience as an engagement manager, project leader, senior manager, product manager, founder, forward-deployed professional, or solutions professional serving healthcare organizations.
- Strong understanding of healthcare operations, including health plan and health system organization, member and patient friction, care, claims, and contact center operations.
- Builder's instinct and desire to design and build solutions directly.
- Strong technical acumen, with the ability to shape AI agent designs and communicate with engineers and executives.
- Experience shipping in regulated, security-reviewed environments involving HIPAA, BAA, PHI minimization, SOC 2, or HITRUST.
- Executive presence and a record of becoming a trusted advisor to senior decision-makers at large, complex organizations.
- Comfort operating in fast-moving, ambiguous environments.

## Nice-to-haves
- Computer Science, Engineering, or Math degree, or equivalent hands-on technical experience.
- Clinical, public health, or health policy background, or experience designing under clinical safety constraints.
- MBA or equivalent experience at the intersection of business strategy and technology.
- Experience selling, deploying, or advising on enterprise software or Fortune 500 transformation programs.
- First-in-vertical experience owning repeatable patterns across a company.

## Compensation & Benefits
- **Salary:** $200K–$285K plus equity.
- Medical, dental, and vision benefits for employees and families.
- Life insurance and disability benefits.
- Retirement plan.
- Parental leave.
- Fertility and family-building benefits.
- Monthly wellness and lifestyle stipend.
- Daily office lunches and snacks.
- Take-what-you-need vacation policy.

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