# Senior Fraud and Authentication Consultant

**Company:** [Pindrop](https://hotfix.jobs/companies/pindrop)
**Location:** Remote
**Role:** Solutions Architecture
**Salary:** $109k – $131k/yr
**Experience:** 7+ years
**Skills:** Authentication, Fraud Prevention, Voice Biometrics, Enterprise Architecture, SaaS, Cloud Security, Fintech, Contact Center Technology, Solution Integration, Change Management, AWS, Security Networking, AI
**Posted:** 2026-08-17

> Advises strategic customers on authentication and fraud-prevention solutions, leading complex engagements, integrations, workshops, and executive briefings. Requires 7+ years in consulting or customer-facing technical roles, enterprise technology expertise, and strong executive communication skills.

## Job Description

## Responsibilities
- Serve as a trusted advisor to strategic customers throughout the solution lifecycle, from discovery and implementation through optimization and ongoing value realization.
- Lead complex client engagements by assessing needs, defining solutions, and driving outcomes that maximize customer value.
- Conduct workshops, technical assessments, and executive briefings on authentication, fraud prevention, and voice biometrics best practices.
- Collaborate with Product, Engineering, Customer Success, and Sales to ensure alignment and a seamless customer experience.
- Analyze client business processes, identify improvement opportunities, and recommend solutions that improve operational efficiency and mitigate risk.
- Guide customer teams through complex integrations and change management, resolve technical issues, and ensure adoption of solutions.
- Develop thought leadership content, including white papers, case studies, and reusable best-practice resources.
- Mentor colleagues and contribute to continuous learning and consulting excellence.

## Requirements
- 7+ years of consulting, technical account management, solution delivery, or customer-facing technical experience in SaaS, cloud, security, or fintech environments.
- Demonstrated ability to lead complex client engagements and solve challenging business and technical problems.
- Expertise in enterprise architecture, authentication, fraud risk, or voice-driven technologies.
- Outstanding client relationship skills and comfort presenting to C-level and executive stakeholders.
- Resourcefulness, strong communication skills, AI fluency, resilience, adaptability, and accountability.

## Nice-to-haves
- Experience with contact center technology, voice biometrics, or security solution integration.
- Management consulting experience or experience in high-growth technology environments.
- Technical certifications such as AWS, security, or networking certifications, or an advanced degree.
- Experience producing thought leadership content, whitepapers, or best-practice materials.

## Compensation and Benefits
- Base salary range: **$109,000–$131,000 USD**.
- Eligible for additional compensation through an annual discretionary bonus and commission payments.
- Equity for all employees.
- Unlimited paid time off and company-wide rest days.
- Health, welfare, vision, dental, life, and disability coverage.
- Employer HSA contribution.
- Paid parental leave for all parents.
- Identity protection, phone and internet allowance, and home office allowance.
- Company holidays and annual professional development benefit.
- Choice of Apple MacBook Pro.
- Retirement plan with competitive 401(k) match.
- Wellness program, Employee Assistance Program, and 24/7 telemedicine.
- Remote-first work environment.

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