# Sr. Datacenter Operations Technician

**Company:** [xAI](https://hotfix.jobs/companies/xai)
**Location:** Memphis, TN, Southaven, MS
**Role:** DevOps / SRE
**Experience:** 5+ years
**Skills:** Linux, Bash, Jira, Server Hardware, Network Hardware, Fiber Optics, Structured Cabling, Power Systems, Inventory Management, Oracle, Data Center Operations
**Posted:** 2026-03-06

> Maintains and troubleshoots server and network infrastructure in data centers, focusing on minimizing MTTD and MTTR. Handles racking, cabling, inventory, and on-call emergencies with 5+ years hardware experience required.

## Job Description

## Responsibilities
- Report to the job site during initial construction and report back to the engineering team as required.
- Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence
- Rack and stack of data center network equipment 
- Maintain Warehouse inventory and asset management using our internal application.
- Labeling and troubleshooting for fiber/optics cables
- Power supply cabling, installation, troubleshooting and repair
- Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation.
- Manage, response and resolution of data center operations tickets used cross functionally within xAI via Jira.
- Create and Maintain documentation of tasks and standard operating procedures
- Receipt and Decommissioning of data center hardware.
- Vendor returns for infrastructure under and out of warranty
- Manage spare parts inventory within the data center
- Define, design, and implement network layouts and solutions within our data centers

## Required Qualifications
- High school diploma or equivalency certificate
- 5+ years of experience working with server, storage, compute and network hardware
- 5+ Years of experience troubleshooting and repairing servers and networking infrastructure
- 5+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment
- Position is subject to pre-employment drug and random drug and alcohol testing
- Position is subject to pre-employment and annual post employment background checks
- **Physical Requirements**:
  - Work is often performed in tight quarters and physical dexterity is necessary to perform job functions
  - Ability to lift up to 35lbs. unassisted
  - Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear
  - Comfortable working in an environment requiring exposure to noise
- Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required

## Preferred Qualifications
- Strong Linux skills including:
  - Navigating the system’s directories and filing system
  - Manipulating files in the Linux shell
  - User permission configuration
  - Package installation and software management 
  - Ability to identify and apply different filesystem types
  - Using Linux commands for process management
  - Basic troubleshooting and debugging
  - Bash or other scripting
- Experience being on-call and ability to respond to critical events as needed.
- Experience leading Data Center Infrastructure projects.
- Curious to always learn new things within the Data Center World
- Excellent prioritization and time management skills
- Able to work in a fast paced environment
- Detail Oriented
- Oracle Experience
- Inventory Management
- 4+ years of experience in Structured Cabling Copper/Fiber
- 4+ years of experience in Power and Cooling concepts inside the data center

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