# Implementation Manager II

**Company:** [OpenLoop](https://hotfix.jobs/companies/openloop)
**Location:** Remote
**Role:** Solutions Architecture
**Experience:** 3+ years
**Skills:** Webhooks, Api Architecture, Programming Languages, Project Management Tools, Agile, Scrum, Jira, Confluence, Systems Configuration, Program Implementation
**Posted:** 2026-04-21

> Leads end-to-end implementation of client programs in healthcare telehealth, managing cross-functional teams, project plans, risks, budgets, and stakeholder communications. Requires 3+ years experience, bachelor's in engineering, API/Webhooks knowledge, and tech configuration skills.

## Job Description

## What You'll Do
- Develop and define program scope, objectives, and success criteria. Create a detailed project plan outlining tasks, timelines, and resource requirements.
- Lead and motivate cross-functional teams to achieve project goals. Foster a collaborative and communicative team environment.
- Communicate program objectives, status, and outcomes to stakeholders. Manage relationships with internal and external stakeholders.
- Identify potential risks and develop strategies for mitigation. Proactively address issues to minimize disruptions to project timelines.
- Develop and manage program budgets, ensuring efficient resource allocation. Monitor and control project expenses to stay within budget constraints.
- Establish and enforce project management methodologies and quality standards. Conduct regular reviews to ensure deliverables meet specified standards.
- Prepare and present regular progress reports to senior management. Maintain comprehensive project documentation.
- Manage changes to project scope, schedule, and costs. Ensure that change requests are thoroughly evaluated and documented.
- Identify opportunities for process improvements and implement best practices. Conduct post-project evaluations to capture lessons learned.
- Other duties as assigned

## Who You Are
- **Bachelor’s degree** in engineering or a similar field required.
- **3+ years** of experience as an Implementation Manager II or in a similar role, with a focus on systems, product, or program configuration.
- Proven track record leading end-to-end engineering or implementation projects, ideally in startup or healthcare environments.
- Familiarity with **Webhooks**, understanding of **API architecture**, design, and best practices.
- **Proficiency in programming languages** highly preferred.
- Demonstrated ability to implement and configure technologies required.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- **Proficient in project management tools and software**.
- Must be a proactive, quick learner with problem solving skills.

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**Apply:** https://hotfix.jobs/jobs/9a0c9073-ea27-4463-84c0-0a7b9be68c72
**Canonical:** https://hotfix.jobs/jobs/9a0c9073-ea27-4463-84c0-0a7b9be68c72