# Senior Pre-Sales Engineer

**Company:** [Deepgram](https://hotfix.jobs/companies/deepgram)
**Location:** Remote
**Role:** Sales Engineering
**Experience:** 5+ years
**Skills:** JavaScript, TypeScript, Python, Rust, Docker, Kubernetes, Cloud Platforms, Networking, Secure Api Design, Speech Recognition, Text-To-Speech, Llm Agents, Sip, Webrtc, Websocket
**Posted:** 2026-08-05

> Leads technical discovery, enterprise POCs, prototypes, architecture guidance, and technical validation for strategic APAC accounts. The role requires 5+ years in customer-facing pre-sales engineering, software development experience, cloud and Kubernetes expertise, and strong communication across executive and engineering audiences.

## Job Description

## Responsibilities
- Lead technical discovery for strategic opportunities and map business goals to measurable technical success criteria and evaluation plans.
- Design, scope, and execute proofs of concept (POCs), defining datasets, metrics, and timelines.
- Build lightweight prototypes, sample integrations, and demos using Deepgram SDKs and APIs.
- Advise on architecture for accuracy, latency, scalability, cost, cloud, self-hosted, hybrid, and data residency requirements.
- Run APAC security and compliance discussions covering Singapore PDPA, Japan APPI, Korea PIPA, Australia's Privacy Act, and India's DPDP Act.
- Triage and debug evaluation issues with Product, Engineering, and Support.
- Create reusable samples, reference architectures, runbooks, and field guides.
- Partner with Solutions Architects and Support through production launches and expansion phases.
- Enable Account Executives, Customer Success Managers, and partners through positioning, demos, and technical validation.
- Travel within the APAC region for key customer milestones, estimated at 10–20%.

## Regional Expectations
- Be based in Singapore and maintain strong overlap with customer business hours across East Asia, Southeast Asia, and ANZ.
- Demonstrate excellent written and spoken English; additional Asian languages are a strong plus.
- Understand procurement, InfoSec, and data privacy expectations across APAC.

## First 90 Days
- Ramp on Deepgram's products, APIs, SDKs, evaluation methodology, and security materials.
- Shadow discovery and POC calls, triage low-risk tickets, and publish an APAC-focused field guide.
- Own evaluations end to end, support strategic Account Executives, handle evaluation-related tickets, and deliver a reusable live demo.
- Become the primary pre-sales technical owner for opportunities and expansions, close a complex technical win, lead an architecture workshop, and turn recurring ticket patterns into reusable assets.

## Minimum Qualifications
- 5 or more years in Solutions Engineering or a similar customer-facing technical pre-sales role.
- Professional software engineering experience in at least one of JavaScript/TypeScript, Python, or Rust.
- Experience building POCs and tools used by real users.
- Hands-on experience with modern cloud platforms, Docker, Kubernetes, networking fundamentals, and secure API design.
- Proven experience leading enterprise customer POCs and earning technical wins.
- Clear written and verbal communication with technical and executive audiences.

## Preferred Qualifications
- Experience with speech recognition, text-to-speech, voice quality analysis, or AI agents orchestrating LLMs.
- Familiarity with telephony and real-time media concepts, including SIP, WebRTC, streaming, and WebSocket integrations.
- Experience with self-hosted and hybrid deployments, Helm-based installations, and production observability.
- Strong understanding of authentication, authorization, and data residency in APAC enterprise reviews.
- Fluency in Japanese, Korean, Mandarin, Hindi, or another Asian language.

## Compensation and Benefits
- Remote across APAC with periodic regional meetups.
- Close partnership with Account Executives, Solutions Architects, Product, and Engineering.
- Shared playbooks, defined escalation paths, and measurable SLAs.

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**Apply:** https://hotfix.jobs/jobs/98fa60c6-e630-4b43-b293-1988127b5174
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