# Director of Product, Digital Guest Journey

**Company:** [Canary Technologies](https://hotfix.jobs/companies/canary-technologies)
**Location:** New York, NY
**Role:** Product Management
**Salary:** $275k – $350k/yr
**Experience:** 10+ years
**Skills:** Product Strategy, Roadmapping, Enterprise Saas, Cross-Functional Leadership, Technical Architecture, Stakeholder Management, Data Analysis, Customer Research
**Posted:** 2026-06-30

> Director of Product owning the multi-year strategy and roadmap for Digital Guest Journey product. Requires 10+ years PM experience including senior/director-level at enterprise SaaS, technical depth, business acumen, and cross-functional leadership without authority.

## Job Description

## Responsibilities
- Own the product strategy and multi-year roadmap for the Digital Guest Journey — defining what gets built, what doesn't, and why.
- Proactively diagnose high-impact opportunities by synthesizing signals from customers, data, sales, and the competitive landscape.
- Maintain direct, ongoing relationships with hotel operators and enterprise clients to shorten feedback loops and sharpen prioritization between formal research cycles.
- Translate product decisions into business narratives connecting product metrics to company-level outcomes including revenue, margin, and churn.
- Lead technical conversations with engineering and enterprise clients with precision, including system architecture, integration dependencies, and trade-offs.
- Drive execution and alignment across engineering, sales, customer success, and design around shared outcomes.

## Qualifications
- 10+ years of product management experience, with at least 2–3 years in a senior or director-level PM role at an enterprise SaaS company.
- A track record of proactively identifying high-impact problems — not just executing on a roadmap handed to you.
- The ability to narrate a product decision in business terms: what metric moved, what it meant for revenue, margin, or retention, and how you knew it mattered.
- Technical depth to explain how your product works under the hood — not just what it does — and lead conversations with engineers and enterprise clients at the right level of detail.
- Examples of driving cross-functional alignment without organizational authority, and staying personally accountable through launch, onboarding, and early adoption.

## Compensation
Total cash compensation ranges from $275,000-$350,000. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.

## Similar roles

- [Head of Product](https://hotfix.jobs/jobs/6c0185f0-8fdd-4282-bbe5-92e1293f7f1f) - Mercury - Remote - $290k – $362k/yr
- [Director, Product Management, Identity](https://hotfix.jobs/jobs/cafaf5c8-5aea-48cd-8868-1a2d2490202a) - Huntress - Remote - $260k – $290k/yr
- [Director, Product - Enterprise](https://hotfix.jobs/jobs/6e5fdfd2-172a-4458-ac4e-60d2a25b58e1) - Figma - San Francisco, CA - $290k – $376k/yr
- [Product Management Director, Okta Identity Threat Detection and Response Products](https://hotfix.jobs/jobs/5ade4290-be1e-412e-951d-903bf49e925f) - Okta - San Francisco, CA - $258k – $355k/yr
- [Director of Product, Financial Incentives](https://hotfix.jobs/jobs/38c465c4-7980-481d-8c75-3bae7fc37e0a) - Garner Health - New York, NY - $296k – $379k/yr

**Apply:** https://hotfix.jobs/jobs/98f9925e-82b2-497b-9c3c-4ebe55215de9
**Canonical:** https://hotfix.jobs/jobs/98f9925e-82b2-497b-9c3c-4ebe55215de9