# People Operations Generalist

**Company:** [Modal](https://hotfix.jobs/companies/modal)
**Location:** New York, NY
**Role:** People Ops
**Salary:** $115k – $145k/yr
**Experience:** 2+ years
**Skills:** HRIS, Onboarding, Employee Relations, Process Documentation, Notion, Compliance, Employee Data Management, Communication
**Posted:** 2026-06-17

> Own end-to-end employee lifecycle operations and build scalable People processes at a fast-growing AI infrastructure startup. Requires 2+ years of People Ops experience, preferably in high-growth environments.

## Job Description

## Responsibilities
- Own and continuously improve the new hire onboarding experience, ensuring employees are set up for success and internal tasks are tracked and completed on time.
- Serve as a first point of contact for employee questions across the full HR spectrum, triaging and routing more complex issues to the right People team member or external partner.
- Maintain and improve self-service resources (FAQs, Notion pages, etc.) so employees can find what they need quickly.
- Support rollouts of new People programs and policies, including communication planning, manager enablement, and documentation.
- Help bring employee experience programs and events to life, from team offsites to milestone recognition.
- Process employee changes (promotions, equity refreshes) accurately and on time, including preparing updated employment letters and maintaining compliant employee files.

## Requirements
- 2+ years of People Operations experience, preferably at a high-growth startup.
- Demonstrated ability to build and document HR processes from the ground up.
- Strong written communication skills.
- Experience managing employee data with accuracy and discretion.
- Comfortable handling competing priorities without losing track of the details.

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**Apply:** https://hotfix.jobs/jobs/984165a2-8deb-454e-8c4a-fb3d09f5e714
**Canonical:** https://hotfix.jobs/jobs/984165a2-8deb-454e-8c4a-fb3d09f5e714