# Implementation Manager, EMEA

**Company:** [Campfire](https://hotfix.jobs/companies/campfire)
**Location:** London, United Kingdom
**Role:** Solutions Architecture
**Skills:** Accounting, Finance, ERP Systems, NetSuite, SAP, Quickbooks, Sage, Oracle, General Ledger, Financial Reporting, Data Migration, System Configuration, Project Management, Reconciliations
**Posted:** 2026-04-21

> Leads end-to-end customer implementations for an accounting platform, covering configuration, financial data migration, testing, go-live, and post-launch handoff. Requires accounting or finance experience, ERP and financial workflow knowledge, strong project management, and clear customer communication.

## Job Description

## Responsibilities
- Own end-to-end customer implementations from kickoff through go-live.
- Lead implementation projects, aligning the platform to customers’ accounting workflows and financial reporting needs.
- Configure the platform based on customer chart of accounts, reporting structures, and operational requirements.
- Manage data migration from source systems, including ERP, general ledger systems, and spreadsheets, ensuring financial data accuracy.
- Lead testing and validation of financial workflows, reporting outputs, and system configuration.
- Identify risks or discrepancies across data, processes, or timelines and drive resolution with internal teams.
- Serve as the primary customer contact throughout implementation, providing clear communication and guidance.
- Partner with Product, Engineering, and Customer Experience teams to resolve technical or workflow challenges.
- Ensure a smooth transition to Customer Success and Support after go-live.

## Success Measures
- Customers successfully go live with financial workflows and reporting fully operational.
- Financial data and reporting outputs reconcile accurately after migration.
- Customers are confident using the platform to manage core accounting processes at launch.
- Implementations stay on schedule with minimal post-go-live rework.
- Documentation is clear and handoff to the post-implementation team is smooth.

## Requirements
- Background in accounting or finance.
- Experience in accounting, finance, or supporting financial workflows within ERP systems such as NetSuite, SAP, QuickBooks, Sage, or Oracle.
- Strong understanding of accounting processes and financial workflows, including general ledger, reporting, close, and reconciliations.
- Experience leading software implementations or complex system rollouts.
- Comfort working with financial data, system configuration, and data migration.
- Strong problem-solving skills and the ability to identify risks early.
- Clear communication with finance stakeholders and technical teams, with a strong client-first mindset.
- Ability to manage multiple implementations in a fast-paced environment.

## Work Arrangement
- Based in London and requires working in the office five days per week.

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