# Program Manager, GTM Systems

**Company:** [Anthropic](https://hotfix.jobs/companies/anthropic)
**Location:** San Francisco, CA, New York, NY, Seattle, WA
**Role:** Technical Program Management
**Salary:** $235k – $300k/yr
**Experience:** 5+ years
**Skills:** Salesforce, CPQ, gtm processes, Program Management, Cross-Functional Coordination, Stakeholder Management, Business Reviews, Risk Management, Gainsight, lead-to-cash, quote-to-cash
**Posted:** 2026-07-20

> Program Manager on Anthropic's GTM Systems team, owning cross-functional coordination, quarterly business reviews, and alignment across Sales, CS, RevOps, and engineering for systems like CPQ and deployment tracking. Requires GTM process expertise, strong PM fundamentals, and ability to translate between technical and executive audiences.

## Job Description

## Key Responsibilities
- Own cross-functional coordination across concurrent GTM systems programs, including CPQ, deployment tracking, account data quality, and compliance-driven process change.
- Prepare and run quarterly business reviews for GTM systems initiatives, and drive the decisions and follow-ups that come out of them.
- Partner with operational leads and stakeholders across Sales, Customer Success, Revenue Operations, Deal Desk, and Business Technology to keep programs aligned and moving.
- Translate between technical implementation detail and executive priorities in both directions, so engineers understand the business context and leadership understands the trade-offs.
- Define and track the business outcome each program exists to drive, along with how it's measured, and hold programs to it.
- Aggregate and maintain the documentation, plans, and status views that keep cross-functional initiatives coherent.
- Surface risks, dependencies, and competing priorities early, and drive them to resolution without direct authority over the teams involved.

## Minimum Qualifications
- Hands-on experience with GTM processes at a software or technology company — lead-to-cash, quote-to-cash, renewal and expansion motions, or customer health.
- Working understanding of how systems such as Salesforce, CPQ platforms, or customer success tools support those processes.
- A track record of owning cross-functional alignment with senior stakeholders — running recurring business reviews, facilitating rooms with competing priorities, and driving decisions without direct authority.
- Strong program management fundamentals: planning, tracking, dependency and risk management.
- Clear written and verbal communication, with the ability to move between technical detail and executive summary depending on the audience.
- Work effectively in fast-moving environments with high ambiguity, including where process doesn't exist yet.
- Excited about Anthropic's mission to develop AI that is safe and beneficial.

## Preferred Qualifications
- Experience with lead and campaign automation, CPQ implementations, or customer success and health-scoring programs (Gainsight or equivalent) at a software company.
- Experience operating in a compliance-sensitive environment, such as SOX or IPO readiness.
- Experience partnering closely with engineering or business technology teams on systems implementations, not only with business stakeholders.
- Familiarity with the data models behind GTM systems, and comfort using data to diagnose whether a program is working.
- Experience at a company that scaled significantly during your tenure.

## Education
- Bachelor’s degree or an equivalent combination of education, training, and/or experience in a field relevant to the role.

## Compensation
Annual Salary: $235000–$300000 USD (On Target Earnings for sales roles, including base and commissions/bonuses).

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