# Engagement Manager

**Company:** [Pigment](https://hotfix.jobs/companies/pigment)
**Location:** Austin, TX, New York, NY, San Francisco, CA
**Role:** Customer Success
**Experience:** 4+ years
**Skills:** Stakeholder Management, Problem Solving, Solution Design, AI Tools, Data Platforms, Executive Communication, Cross-Functional Coordination, ERP, FP&A, Supply Chain
**Posted:** 2026-06-08

> Lead end-to-end delivery of AI-driven enterprise planning implementations for strategic customers, managing stakeholders and cross-functional teams. Requires 4-8 years consulting/tech experience and a top-tier degree.

## Job Description

## Key Responsibilities
- Own end-to-end delivery of customer engagements
- Structure complex business problems into scalable solutions
- Lead executive workshops (CFO, COO, VP-level stakeholders)
- Translate business requirements into solution design with Solution Architects
- Leverage AI-powered capabilities to accelerate modeling and insights
- Coordinate cross-functional teams (SAs, AI Architects, modelers)
- Drive customer adoption and long-term value realization
- Identify opportunities to expand into new use cases (ERP, operations, etc.)

## Requirements
- 4–8 years of experience in consulting, tech, or data-driven roles
- Bachelors or Masters degree from a top tier educational institution
- Experience at leading professional services firms or top tier technology companies
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management abilities
- Interest in AI and enterprise software

## Nice to Have
- Experience in FP&A, supply chain, or operations
- Exposure to data platforms or AI tools

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**Canonical:** https://hotfix.jobs/jobs/96c228dd-9cb5-4afe-a220-a2bebcbae3c4