# Quality Assurance Analyst

**Company:** [Popl](https://hotfix.jobs/companies/popl)
**Location:** Remote
**Role:** QA Engineering
**Salary:** $70k – $90k/yr
**Skills:** SQL, SaaS, dashboard testing, mobile app testing, Troubleshooting, bug reporting, frontend testing, backend testing
**Posted:** 2026-07-23

> Quality Assurance Tester responsible for meticulously testing the Popl Dashboard and mobile app, identifying bugs, collaborating with engineering and product teams, and providing frontline customer support and troubleshooting for a SaaS platform focused on in-person event lead capture. Requires extreme attention to detail, troubleshooting skills, and SQL familiarity (training provided).

## Job Description

## Responsibilities
- Meticulously test the Popl Dashboard and mobile app to ensure all updates, features, and bug fixes perform flawlessly.
- Collaborate cross-functionally with product, engineering, and customer success teams to communicate issues and verify fixes.
- Provide frontline support to customers, troubleshoot technical issues, and help users get the most out of Popl.
- Organize and prioritize feature requests and bug reports to help guide the product roadmap.

## Requirements
- Extreme attention to detail (mention “EATD” in your application).
- Self-starter who is enthusiastic, great with people, skilled in troubleshooting, and excited to become a Popl expert.
- General tech support experience with SaaS products.
- Ability to troubleshoot technological difficulties.
- Ability to work with our SQL backend (training provided).

## Nice-to-Haves
- Experience with SQL.

## Compensation and Benefits
- Competitive salary.
- Meaningful equity.
- Full insurance & benefits.
- Unlimited PTO.
- $150 monthly wellness credit.
- Fully remote.

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**Apply:** https://hotfix.jobs/jobs/9653e3e9-daf3-4abb-b117-6b6901604265
**Canonical:** https://hotfix.jobs/jobs/9653e3e9-daf3-4abb-b117-6b6901604265