# Special Projects Sr Manager, Supply Chain Operations

**Company:** [Skylight](https://hotfix.jobs/companies/skylight)
**Location:** Remote
**Role:** Business Operations
**Salary:** $120k – $160k/yr
**Experience:** 8+ years
**Skills:** NetSuite, Pigment, Sps Commerce, ERP Systems, Transportation Management Systems, Data Architecture, Automation Tools, Project Management, Analytics, SOPs
**Posted:** 2026-03-02

> Leads high-impact special projects in supply chain operations, focusing on scaling fulfillment, logistics, inventory management, and building data architecture. Requires 8+ years in operations/supply chain, ERP expertise, and strong analytical/project management skills.

## Job Description

## Responsibilities
- Shape operational strategy: Partner with leadership to design and scale systems, workflows, and tooling that align with long-term company goals
- Build our data architecture and implement automated systems that transform operations from reactive to proactive
- Lead mission-critical projects:
  - Develop clear roadmaps aligned with leadership vision and stakeholder needs
  - Coordinate cross-functional teams (Ops, CX, Finance, Marketing) to ensure seamless execution
  - Run focused stand-ups that maintain momentum and accountability
- Elevate operational performance:
  - Identify and lead automation, tooling, and process initiatives that reduce manual work and unlock scale
  - Solve complex operational challenges with innovative solutions
  - Turn data into actionable insights that drive strategic decisions
  - Create documentation that ensures knowledge transfer and sustainable implementation
  - Validate new processes with methodical testing to guarantee flawless deployment

## Requirements
- 8+ years experience in Operations, Supply Chain, and eCommerce fulfillment in growth environments
- Proven track record of leading complex, high-impact Operations projects from conception to successful implementation
- Hands-on experience with ERP systems (like **NetSuite**) and operational technology (like **Pigment**, **SPS Commerce**, and transportation management systems)
- Strong strategic systems thinking: able to identify upstream inefficiencies and also execute on detailed solutions
- A willingness and ability to cross-train and step into adjacent roles to ensure organizational stability and momentum
- Strong analytical skills for data-driven decision making
- Exceptional attention to detail and organizational abilities
- Clear communication skills that bridge departmental boundaries
- Comfort with ambiguity and a solutions-focused approach
- Experience creating effective SOPs and operational frameworks

## Bonus Points For
- Experience with e-commerce fulfillment operations and refurbishment
- Knowledge of emerging operations technologies
- Track record in change management
- Background in sustainability initiatives

## Benefits
- Competitive Salary + Equity Package
- 401K matching
- Wellness, learning, and home-office budgets
- Health, Dental & Vision Medical Plans
- Tremendous autonomy to set the direction of your work
- Unlimited PTO
- Company holidays on the first Friday of every month (Except November & December)

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