# Senior Researcher, Consumer

**Company:** [Coinbase](https://hotfix.jobs/companies/coinbase)
**Location:** Remote
**Role:** UX Research
**Salary:** $167k – $197k/yr
**Experience:** 5+ years
**Skills:** User Research, mixed-methods research, Usability Testing, concept testing, surveys, Quantitative Analysis, qualitative synthesis, Product Strategy, Generative AI, crypto trading
**Posted:** 2026-07-31

> Lead UX research for Coinbase's Advanced Trade team, conducting mixed-methods studies with sophisticated traders to inform product roadmap, design, and strategy. Requires 5+ years of user research experience, fluency with quantitative data, and ability to manage stakeholder needs.

## Job Description

## What you’ll do

- Lead the UX research function for the Advanced Trade team, partnering closely with Design, Product, and Data to turn user insights into actionable product ideas and measurable impact.
- Conduct mixed-methods research, including interviews, usability testing, concept testing, surveys, and in-product feedback (Sprig), tailored to sophisticated, hard-to-reach trader populations.
- Synthesize qualitative findings with quantitative data and analytics to produce clear research reports with actionable design and product recommendations.
- Build and maintain scalable research programs (customer councils, self-serve testing cadences, sales insight synthesis) that keep the team continuously connected to user needs.
- Guide stakeholders across product, design, and data through translating research insights into roadmap priorities and experiment hypotheses.

## Required Skills and Experience

- 5+ years of user research experience, including serving as the primary research point of contact for a large product area with multiple stakeholders.
- Proven ability to design and execute research with sophisticated, hard-to-reach populations, such as professional or high-frequency traders.
- Fluency in quantitative data and experimentation, with demonstrated ability to synthesize qualitative insights with metrics to influence product strategy.
- Track record of independently managing research prioritization across competing stakeholder needs while guiding designers and PMs through their own research efforts.
- Familiarity with crypto trading, financial markets, or trading platforms preferred but not required.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

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