# Deal Desk Analyst

**Company:** [Tines](https://hotfix.jobs/companies/tines)
**Location:** Remote
**Role:** Revenue Operations
**Salary:** Up to $140k/yr
**Experience:** 3+ years
**Skills:** CPQ, Salesforce, dealhub, ms excel, Google Sheets, quote to cash
**Posted:** 2026-07-27

> Deal Desk Analyst supporting Revenue Operations by processing quotes, routing approvals, maintaining Salesforce data hygiene, and serving as first-line support for Sales, CS, and RevOps teams on pricing and process questions in a high-volume B2B SaaS environment. Requires 3-4 years experience in deal desk or sales ops.

## Job Description

## What you will be doing

- Process deals: Create and manage quotes, order forms, and amendments in CPQ accurately and within SLA.
- Route approvals: Drive deals through the approval matrix, tracking status and looping in the right approvers to keep cycle times low.
- Support reps: Be the first point of contact for day to day pricing, packaging, and process questions, responding with a service mindset and advising on alternate contract options to drive deal closure.
- Protect data quality: Maintain deal hygiene and accurate opportunity and quote data in Salesforce.
- Support the close: Help manage order processing and prioritize effectively during periods of high volume, with schedule flexibility at month and quarter end.
- Escalate well: Identify complex or non standard deals early and hand them off cleanly to the senior deal desk.
- Partner cross-functionally: Partner with Legal, Finance, and Sales to facilitate, process, and execute standard and non-standard deals.
- Improve tooling: Help support and improve our CPQ tool, DealHub, and the associated workflows.

## What you bring with you

- 3–4 years in deal desk, sales operations, or order management within B2B SaaS.
- Familiarity with CPQ and quote to cash processes (Salesforce, DealHub, or similar).
- Detail oriented, organized, and responsive; comfortable with high transaction volume and period end pressure.
- Strong stakeholder service mindset and clear, well structured communication.
- Understanding of SaaS business models, subscription based pricing, and revenue recognition principles.
- Not fazed by ambiguity or uncertainty, and comfortable working in a dynamic, hyper growth environment.
- A clear and thoughtful communicator when discussing and sharing sensitive data with a range of business functions.
- Strong MS Excel/Google Sheets skills (required).

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