# Senior Credit Disputes Specialist

**Company:** [Upstart](https://hotfix.jobs/companies/upstart)
**Location:** Remote
**Role:** Finance & Accounting
**Salary:** $23 – $31/hr
**Experience:** 5+ years
**Skills:** Credit Reporting, Credit Disputes, E-Oscar, Salesforce, Metro2, Fcra, Credit Bureaus, Financial Services
**Posted:** 2026-09-09

> Handles direct and indirect credit disputes, investigates account information, and ensures accurate, compliant reporting to credit bureaus. Requires credit dispute and bureau-reporting experience, familiarity with e-Oscar and Metro2, and knowledge of FCRA requirements.

## Job Description

## Responsibilities
- Handle credit dispute functions, including indirect disputes through e-Oscar and direct disputes in Salesforce.
- Investigate account information and ensure accurate reporting to major credit bureaus.
- Liaise with consumer reporting agencies and e-Oscar to resolve credit-bureau issues and assist with customer inquiries.
- Process direct and indirect disputes accurately and promptly.
- Research and respond to disputes in compliance with the Fair Credit Reporting Act (FCRA).
- Maintain service levels and update account statuses as necessary.
- Review complex credit files and transaction histories to identify errors or inconsistencies.

## Requirements
- 1–2 years of experience with credit bureau reporting at a financial institution.
- Credit dispute resolution experience and in-depth familiarity with credit reporting agencies.
- In-depth experience working with e-Oscar.
- Familiarity with the Metro2 reporting format.

## Nice-to-haves
- Strong understanding of credit reporting laws, including FCRA.
- 3–5 years of hands-on credit dispute resolution experience.
- High school diploma, GED, or relevant equivalent experience.

## Compensation and Benefits
- Hourly pay range of $23.41–$31.20 USD, paid biweekly; eligible for overtime.
- Target bonuses, equity compensation, and benefits including medical, dental, vision, retirement savings with company match, employee stock purchase plan, paid time off, family leave, wellness resources, and productivity allowances.

## Similar jobs

- [Operations Lead - Billing, Reconciliations, & Buyouts](https://hotfix.jobs/jobs/2a59d21f-f7ee-46a2-bb69-5895ee6bc767) - Rundoo - Remote - $18k – $18k/yr
- [Senior Accountant](https://hotfix.jobs/jobs/0717a13a-be96-419a-bf98-29a4038de374) - Virta Health - Remote - $71k – $91k/yr
- [Underwriting Senior Analyst](https://hotfix.jobs/jobs/fb2a76c5-0c02-4aa3-aa09-3cc4fea57135) - Brex - New York, NY - $74k – $93k/yr
- [Senior Accountant](https://hotfix.jobs/jobs/ecb679b7-b420-4876-ac05-70f82223373e) - Corgi Insurance - Las Vegas, NV - $80k – $120k/yr
- [Senior Accounts Receivable Analyst](https://hotfix.jobs/jobs/9b2ea663-8e77-44bc-b192-b217ae904a86) - Datadog - New York, NY - $81k – $109k/yr

**Apply:** https://hotfix.jobs/jobs/93661e57-d28e-4a38-a6f4-eb6899e3bc7d
**Canonical:** https://hotfix.jobs/jobs/93661e57-d28e-4a38-a6f4-eb6899e3bc7d