# Regional Account Manager

**Company:** [Hopskipdrive](https://hotfix.jobs/companies/hopskipdrive)
**Location:** Los Angeles, CA
**Role:** Account Management
**Salary:** $85k – $140k/yr
**Experience:** 5+ years
**Skills:** Account Management, Customer Success, Consultative Sales, Challenger Sales, Salesforce, CRM, Executive Communication, Cross-Functional Collaboration, Negotiation, Revenue Retention, Account Expansion
**Posted:** 2026-06-30

> Regional Account Manager owns retention, expansion, and strategy for a book of complex school district accounts. Drives growth using Challenger methodology, builds multi-threaded relationships, leads on-site client engagement (2-3 days/week), and coordinates cross-functionally to deliver outcomes in education transportation.

## Job Description

## Responsibilities
- Dedicate 2-3 days each week to on-site client visits to foster relationships, deepen understanding of client needs, and drive meaningful engagement. Additional national travel may be needed; reliable transportation required.
- Drive strategic expansion across HopSkipDrive’s product suite through structured discovery and Challenger methodology.
- Build and execute district-level growth strategies, including multi-threaded stakeholder plans.
- Own retention, expansion, and overall performance of named accounts.
- Deliver exceptional client service and build/maintain strong, multi-threaded relationships across operational, technical, and executive stakeholders.
- Lead multi-department discovery within districts to uncover unmet needs and quantify opportunity.
- Communicate confidently with client executives, influencing decision-making through data, insight, and outcome-based recommendations.
- Align Sales, Operations, Product, Finance, Trust & Safety and Support around client priorities and optimize offerings to their needs.
- Lead renewals and expansions, including structured negotiations and closing motions.

## Requirements
- 5+ years of experience in Account Management, Customer Success, or Consultative Sales in SaaS, marketplace, logistics, or services environments.
- Proven ownership of retention and expansion revenue.
- Strong executive communication and presentation skills.
- Demonstrated success managing complex, multi-stakeholder accounts.
- Advanced CRM discipline and data fluency (Salesforce or equivalent).
- Experience leading cross-functional account execution.
- Comfort operating in ambiguity with accountability for outcomes.

## Nice-to-Haves
- Experience in education, government, or regulated markets.
- Familiarity with Challenger or similar insight-led sales methodologies.
- Background in transportation, logistics, or marketplace platforms.

## Compensation
- Base salary: $85,000 - $90,000
- On-Target Earnings (OTE): $130,000 - $140,000
- Equity stock options
- Flexible vacation, medical, dental, vision, life insurance, 401(k), FSA

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