# GTM Engineer, Post-Sales

**Company:** [Hologram](https://hotfix.jobs/companies/hologram)
**Location:** Remote
**Role:** GTM Engineering
**Salary:** $115k – $150k/yr
**Experience:** 3+ years
**Skills:** Salesforce, Zapier, Python, APIs, Gong, AI Tools, Linear, CRM
**Posted:** 2026-07-16

> GTM Engineer automating post-sales processes (onboarding, billing, orders, renewals) into reliable infrastructure while handling customer-facing resolutions. Requires 3+ years GTM/RevOps automation experience, Salesforce/CRM proficiency, and AI tooling familiarity.

## Job Description

## Responsibilities
- Automate contract-to-billing configuration, translating signed terms into correct billing setup validated before go-live.
- Own the onboarding activation tracker, driving each new customer through to live and billing correctly.
- Build billing reconciliation automation that flags discrepancies before customers see them, and own customer-facing resolution of disputes through to close.
- Build SIM order intake and logistics automation, taking Account Executives off the operational path.
- Build the renewal-admin engine: renewal calendar, auto-renewal comms, and Salesforce renewal-field hygiene, partnering with Revenue Operations.
- Extend the existing account health and expansion signal system, routing ready-to-action findings to Account Executives and closing the loop on execution.
- Own migration completion tracking and customer communication, partnering with Solutions on technical execution.
- Evaluate and integrate AI-powered tooling into the post-sale stack, separating what compounds impact from what adds noise.

## Outcomes
- Grow selling capacity by automating billing, onboarding, and order workflows.
- Raise billing accuracy through contract-to-billing automation, pre-go-live QA, and reconciliation systems.
- Accelerate onboarding with automated activation tracking and config QA.
- Build the renewal engine with automated renewal calendar, comms, and CRM hygiene.
- Grow expansion revenue through automated health scoring and signal detection.

## Requirements
- 3+ years in GTM engineering, or automation-heavy operations within Revenue Operations, Sales, or Customer Success Ops.
- Demonstrated experience building automations, integrations, or AI workflows (Zapier-level minimum, Python or APIs a plus).
- Experience with Salesforce or a comparable CRM, with understanding of how systems-of-record hygiene affects downstream reporting.
- Experience with Gong or a comparable call-intelligence platform, including using it to reduce manual CRM data entry.
- Experience building automation around margin or pricing data, translating contract terms into leakage or uplift signals.
- Comfortable working in issue-tracking tools like Linear to track multi-week technical workstreams (e.g., migrations).
- Familiarity with modern AI tooling and a track record of applying it to real operational workflows.
- Ability to handle customer-facing conversations on billing, onboarding, and order issues clearly and effectively.
- Bias toward elimination: questions whether the work is even necessary before building around it.

## Nice-to-Haves
- Enjoy taking a manual process and turning it into something clean, automated, and built to last.
- Comfortable making judgment calls about tooling with incomplete information.
- Thrive working across Revenue Operations, Solutions, Sales, and the account team.

## Similar roles

- [GTM Engineer](https://hotfix.jobs/jobs/852c5e0b-11d1-4102-8d33-99590c256984) - Hologram - Remote - $115k – $136k/yr
- [GTM Engineer](https://hotfix.jobs/jobs/cec16e13-1e0d-4eb2-8c77-87acae9f5111) - Justworks - New York, NY - $113k – $124k/yr
- [GTM Systems Engineer](https://hotfix.jobs/jobs/7ac52889-4115-4f3f-bac7-41e83207b56b) - LiveKit - Remote - $120k – $250k/yr
- [GTM Engineer](https://hotfix.jobs/jobs/3f7e13d9-4b47-4798-80ea-3e7118d89b79) - Hopskipdrive - Remote - $120k – $130k/yr
- [GTM Engineer, Post-Sales](https://hotfix.jobs/jobs/2ccd06af-b126-4829-affc-aca32c206aeb) - Skydio - San Mateo, CA - $120k – $155k/yr

**Apply:** https://hotfix.jobs/jobs/92f602cd-8701-4bec-9725-520753bbc0c8
**Canonical:** https://hotfix.jobs/jobs/92f602cd-8701-4bec-9725-520753bbc0c8