# Head of Risk

**Company:** [Loop Financial](https://hotfix.jobs/companies/loop-financial)
**Location:** Toronto, Canada
**Role:** Revenue Operations
**Salary:** CA$160k – CA$180k/yr
**Experience:** 8+ years
**Skills:** Kyc, Kyb, AML, Transaction Monitoring, Sanctions Screening, Credit Risk, Collections, Fraud Detection, SQL, Python, Zapier, Retool, Rpaa, Fintrac
**Posted:** 2026-05-05

> Leads Loop’s end-to-end risk operations across KYC/KYB, AML, transaction monitoring, credit risk, collections, and fraud. The role requires 6+ years of relevant experience, Canadian regulatory knowledge, strong operational judgment, and hands-on people leadership.

## Job Description

## Responsibilities

### KYC / KYB Operations
- Own the end-to-end onboarding review process for business customers.
- Set and continuously elevate standards for review quality, throughput, and turnaround time.
- Lead escalations on complex, high-risk, or high-value cases as final decision-maker.

### AML, Sanctions & Transaction Monitoring
- Lead the day-to-day AML program, including alert review, SAR / STR filings, sanctions screening, and ongoing monitoring.
- Tune detection rules and thresholds to strengthen risk capture and reduce false positives.
- Translate emerging fraud and money laundering patterns into rule, policy, and product changes.

### Credit Risk & Collections
- Manage credit decisioning workflows, monitor portfolio health, and surface emerging risk early.
- Build out the collections function, from outreach cadences and hardship handling through recovery and write-offs.
- Own recovery rate and net loss as core KPIs of the function.

### Risk Operations & Reporting
- Establish dashboards, SLAs, and reporting cadence for risk performance.
- Identify operational bottlenecks and resolve them through automation, integration, or redesign.
- Manage day-to-day relationships with risk vendors and ensure full value from each.

### Team & Regulatory Leadership
- Lead, coach, and develop the risk operations team.
- Partner across Compliance, Product, Engineering, and Customer Operations to embed risk thinking throughout the organization.
- Maintain audit readiness and support Compliance in regulator interactions across RPAA, FINTRAC MSB, AML, and KYC frameworks.

## Requirements
- 6+ years of experience in risk operations, AML, KYC/B, credit risk, or adjacent areas.
- Hands-on operator and people leader able to run both the queue and the team.
- Direct experience across KYC/B, AML, transaction monitoring, credit risk, collections, and/or fraud.
- Working knowledge of relevant Canadian regulation, including RPAA and FINTRAC.
- Sharp analytical thinking, clear communication, sound judgment, and high ethical standards.
- Pragmatic builder comfortable in fast-paced, ambiguous environments.

## Nice to Have
- Experience at a fintech, especially in cross-border payments, banking, or lending.
- Comfort with SQL, Python, or no-code automation tools such as Claude, Zapier, and Retool.
- Experience at a small, early-stage team where you wore many hats.

## Compensation & Benefits
- Salary: **CAD $160,000–$180,000 base annually**, commensurate with experience.
- Equity: **0.10%–0.50%**.
- Three weeks of vacation.
- Group health benefits after probation.
- Kitchen stocked with snacks and drinks.
- Catered lunch on Fridays.
- Onsite role in downtown Toronto.

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