# Senior Product Operations Specialist

**Company:** [Mercury](https://hotfix.jobs/companies/mercury)
**Location:** Remote
**Role:** Product Operations
**Salary:** $122k – $152k/yr
**Experience:** 5+ years
**Skills:** Product Operations, Program Management, Business Operations, Cross-Functional Program Management, Product Launches, Product Manager Onboarding, Rotational Programs, Systems Thinking, Organizational Planning, Product Culture
**Posted:** 2026-08-07

> Own and scale product operating programs spanning launches, PM onboarding, rotational programs, culture initiatives, and cross-functional planning. The role requires 3–5 years of relevant experience, strong systems thinking, program leadership, judgment, and operational execution.

## Job Description

## Responsibilities

- Own Mercury's Product Launch Program, including launch workflows, review processes, cross-functional coordination, and retrospectives.
- Lead the New Grad Product Manager Rotational Program by coordinating rotations, partnering with managers and leadership, and evolving the program.
- Build and own Product Manager onboarding through programming, documentation, peer connections, feedback, and continuous improvement.
- Drive Product Culture programming, including internal rituals, external events, and thought leadership, in partnership with Product, Design, Communications, Recruiting, and People.
- Lead complex cross-functional programs across Product, Engineering, Design, Communications, Recruiting, and People.

## Requirements

- **3–5 years** of experience in Product Operations, Program Management, Business Operations, Chief of Staff, Consulting, or a similar cross-functional role, ideally supporting product or engineering organizations in a high-growth technology company.
- Track record of owning cross-functional programs from concept through execution.
- Strong systems thinking and the ability to design repeatable operating mechanisms.
- Continuous-improvement mindset and ability to simplify, accelerate, and improve programs.
- Excellent judgment and comfort operating in ambiguity.
- Strong organizational skills and attention to detail, with the ability to manage multiple concurrent initiatives.
- Product mindset focused on understanding user needs, measuring outcomes, iterating, and improving experiences.
- Bias toward action paired with sound judgment.

## Compensation

- US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: **$121,700–$152,100** base salary.
- US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: **$109,500–$136,900** base salary.
- Canadian employees: **115,000 CAD–143,700 CAD** base salary.
- Total rewards include base salary, equity (stock options/RSUs), and benefits.
- Offers are based on experience, expertise, geographic location, and internal pay equity.

## Similar jobs

- [Senior Operations Manager, Air](https://hotfix.jobs/jobs/e5b07874-db86-4c08-9323-7b4f98ca5318) - Commure - Mountain View, CA - $120k – $160k/yr
- [Customer Experience Systems Senior Associate](https://hotfix.jobs/jobs/b8dd7574-f00d-4190-acb9-2a333d57e7c7) - Instacart - Remote - $124k – $138k/yr
- [Marketing Manager II, Media Excellence](https://hotfix.jobs/jobs/18cda10e-0691-4578-bed9-c4461fe36259) - Instacart - Remote - $119k – $150k/yr
- [Lead Pricing Strategist](https://hotfix.jobs/jobs/a2039506-014b-439f-ba9a-d0801a9cd846) - GitLab - Remote - $139k – $196k/yr
- [Senior Program Manager, Product and Marketing Operations](https://hotfix.jobs/jobs/b04158fa-241a-4bf9-8d29-70a230ff8324) - Fetch - Remote - $144k – $170k/yr

**Apply:** https://hotfix.jobs/jobs/9094d8ec-d1a5-48a3-a964-0fff4cb8b9cd
**Canonical:** https://hotfix.jobs/jobs/9094d8ec-d1a5-48a3-a964-0fff4cb8b9cd