# Senior Product Manager

**Company:** [Faro Health](https://hotfix.jobs/companies/faro-health)
**Location:** Remote
**Role:** Product Management
**Salary:** $152k – $179k/yr
**Experience:** 5+ years
**Skills:** Product Strategy, Product Roadmap, customer discovery, Product Analytics, artificial intelligence, LLMs, retrieval augmented generation, AI Agents, Prompt Engineering, Vector Databases, semantic search, Data Science, SaaS, cloud platforms, APIs
**Posted:** 2026-08-02

> Owns strategy, roadmap, and end-to-end delivery for a strategic enterprise SaaS product area incorporating AI into clinical development workflows. The role requires 5+ years of product management experience, strong customer discovery and analytics skills, and the ability to influence cross-functional teams.

## Job Description

## Responsibilities

### Product Strategy
- Own the strategy, roadmap, and execution for a major product area.
- Identify customer problems through interviews, workflow analysis, product analytics, and market research.
- Translate customer needs into product strategies and prioritized roadmaps.
- Define product success metrics and use data to continuously improve customer outcomes.
- Balance customer value, technical complexity, and business priorities.

### AI Product Development
- Design intelligent product experiences using structured data, large language models, retrieval systems, and automation.
- Partner with Data Science and Engineering to define capabilities including large language models, retrieval-augmented generation, AI agents, workflow automation, prompt orchestration, and structured content generation.
- Define requirements for AI capabilities, including evaluation criteria, quality metrics, confidence thresholds, and customer feedback mechanisms.
- Ensure AI-generated outputs are transparent, explainable, and aligned with customer expectations and regulatory requirements.

### Customer Discovery
- Develop an understanding of clinical development workflows and customer challenges.
- Map customer journeys and identify opportunities to simplify complex workflows.
- Validate concepts through customer interviews, usability testing, and prototype evaluations.
- Partner with customers throughout product development.

### Product Delivery
- Work with Engineering, Design, and Data Science throughout the product development lifecycle.
- Lead product planning, backlog prioritization, release planning, and customer adoption activities.
- Communicate priorities, tradeoffs, and progress to executives and cross-functional stakeholders.
- Ensure product releases deliver measurable customer and business value.

### Product Analytics
- Define and monitor KPIs including adoption, engagement, customer satisfaction, workflow efficiency, and AI quality.
- Use experimentation and product analytics to improve product performance.
- Develop evaluation frameworks measuring product quality and customer impact.

### Leadership
- Mentor Associate Product Managers and contribute to product management best practices.
- Foster collaboration across Engineering, Design, Clinical SMEs, Commercial, and Customer Success.
- Champion customer focus, experimentation, accountability, and continuous improvement.

## Requirements

### Required
- Bachelor's degree in Computer Science, Engineering, Life Sciences, Business, or a related discipline.
- 5+ years of product management experience building enterprise software or SaaS products.
- Demonstrated success leading products from discovery through commercial launch.
- Strong customer discovery and product strategy experience.
- Experience defining product roadmaps and prioritizing across multiple initiatives.
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities with a data-driven approach to decision-making.
- Ability to influence cross-functional teams without direct authority.

### Preferred
- Experience building products incorporating artificial intelligence or machine learning.
- Familiarity with Claude, ChatGPT, retrieval-augmented generation, AI agents, semantic search, vector databases, and prompt engineering.
- Experience partnering with Data Science teams to deliver AI capabilities into production.
- Experience defining AI quality metrics and evaluation frameworks.
- Experience in life sciences, healthcare, or other regulated industries.
- Familiarity with cloud platforms, APIs, and modern data architectures.

## Compensation and Benefits

- Annual salary range: **$152,000–$179,000**, depending on experience, skills, and location.
- Equity compensation, with amounts communicated at offer issuance.
- Medical, dental, and vision coverage.
- 401(k) retirement plan.
- Basic life insurance.
- Short- and long-term disability coverage.
- Flexible vacation policy, paid sick time, and observed public holidays.
- Training and development reimbursement.
- Hybrid work environment.
- Peer-to-peer bonus program.
- Company and department outings and events.
- Stock option plan.
- Office amenities, including a gym, restaurant tenant discount, and Padel Nine.

## Similar roles

- [Senior Product Manager, ASPL](https://hotfix.jobs/jobs/a0a693b4-e145-46e9-8534-12f2f9fb0fd3) - Upstart - Remote - $153k – $225k/yr
- [Product Lead, Payroll](https://hotfix.jobs/jobs/1cd53940-d80e-4374-b2be-4f1cd1fdb7cb) - Rippling - San Francisco, CA - $153k – $255k/yr
- [Sr. Product Manager - Technical](https://hotfix.jobs/jobs/4f230775-4c9e-4b98-9693-117a08f82637) - Databricks - New York, NY - $153k – $210k/yr
- [Sr. Product Manager, Databricks Repos](https://hotfix.jobs/jobs/e2025664-af1c-4eae-96a0-2b7a67f702e3) - Databricks - Seattle, WA - $153k – $210k/yr
- [Sr. Product Manager, Databricks AI](https://hotfix.jobs/jobs/f2d3636b-4934-408f-bd42-8df89b56a3c8) - Databricks - San Francisco, CA - $153k – $210k/yr

**Apply:** https://hotfix.jobs/jobs/9006e312-6af4-4b05-98ec-eb295ef452df
**Canonical:** https://hotfix.jobs/jobs/9006e312-6af4-4b05-98ec-eb295ef452df