# Senior Content Designer

**Company:** [Justworks](https://hotfix.jobs/companies/justworks)
**Location:** New York, NY
**Role:** Content Design
**Salary:** $166k – $214k/yr
**Experience:** 5+ years
**Skills:** content design, Content Strategy, Information Architecture, content modeling, taxonomy, controlled vocabularies, knowledge management, content governance, documentation systems, cms, ai readiness
**Posted:** 2026-07-22

> Senior Content Designer responsible for creating structured, reusable content models, templates, and governance to improve internal knowledge systems, searchability, and AI readiness. Requires 5+ years in content design/strategy, systems thinking, and cross-functional collaboration.

## Job Description

## What You Will Work On

- Design structured content that supports consistent, reusable knowledge across our internal systems
- Transform complex operational processes into clear content models, workflows, templates, and reusable documentation
- Partner with cross-functional teams to understand how knowledge supports their work and improve how information is created, maintained, and delivered
- Contribute to the evolution of content models, taxonomy, controlled vocabularies, and metadata standards
- Improve authoring experiences by designing templates, workflows, and governance practices that make high-quality content easier to create
- Prototype and validate new approaches to content organization using the appropriate tools, whether that's documentation, spreadsheets, CMS models, or lightweight technical prototypes
- Identify opportunities to improve searchability, consistency, and AI readiness through better structured content
- Collaborate with designers, engineers, product managers, researchers, and subject matter experts to continuously improve our knowledge ecosystem

## How You Will Do Your Work

Success in this role is anchored in the following competencies:

- **Systems thinking** — Recognize patterns across content and workflows and understand how individual content decisions affect larger systems.
- **Structured content design** — Design reusable content models, templates, and documentation that scale beyond individual articles.
- **Collaboration** — Build strong partnerships with cross-functional teams, helping translate business needs into thoughtful content solutions.
- **Curiosity and problem solving** — Explore unfamiliar domains, ask questions, and use experimentation to understand complex operational problems.
- **Craft excellence** — Care deeply about clarity, consistency, and usability, balancing strategic thinking with careful attention to detail.

## Qualifications

- 5+ years of experience in content design, content strategy, information architecture, knowledge design, technical writing, or a related discipline
- Experience designing structured or modular content within content management systems, documentation platforms, or knowledge bases
- Experience collaborating with cross-functional partners to define requirements and deliver content solutions for complex operational or product experiences
- Experience improving content consistency through reusable patterns, templates, or governance practices
- Familiarity with one or more of the following: content modeling, taxonomy and controlled vocabularies, knowledge management systems, content governance, documentation systems
- Interest in how structured content supports search, automation, AI retrieval, and scalable knowledge systems
- Strong analytical and systems-thinking skills

## Compensation

The base wage range for this position based in our New York City Office is targeted at $166,000.00 to $214,000.00 per year.

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