# Implementation Consultant (North America - Ice Hockey)

**Company:** [Hudl](https://hotfix.jobs/companies/hudl)
**Location:** Lincoln, NE
**Role:** Solutions Architecture
**Salary:** $63k – $106k/yr
**Skills:** Sportscode, Customer Training, Software Implementation, Hardware Installation, Network Setup, Workflow Analysis, Cross-Functional Collaboration, Travel
**Posted:** 2026-06-16

> Lead onboarding and training for elite North American hockey and volleyball customers. Act as subject matter expert delivering Hudl Academies while providing feedback to product teams and collaborating across Sales, Support, and Education.

## Job Description

## Responsibilities
- Lead onboarding and continued education for highest-tiered elite customers in North American hockey and volleyball markets
- Act as subject matter expert helping level up users via Hudl Academies
- Push for alignment between Sales team and customers on short- and long-term goals
- Train customers by understanding their unique workflows and ensuring successful product setup
- Provide direct feedback to product teams based on deep understanding of elite customer needs
- Collaborate with Support, Sales, and Education teams to surface customer insights and execute global training strategy

## Requirements
- Sportscode experience with ability to train customers on the software
- Adaptable with willingness to learn new products, sports, and workflows
- Problem-solving skills with knowledge of both software and hardware for complex camera and network installations
- Effective trainer who can break down complex concepts into simple, digestible steps while keeping sessions interactive
- Team-focused with willingness to assist with front-line volume or department initiatives
- Willingness to travel and visit customers on a monthly basis
- Must relocate to within commuting distance of Lincoln, NE office if not already based nearby (3 days in office per week required)

## Nice-to-Haves
- Customer-facing experience in training or education roles
- Global experience working within distributed teams

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