# Principal Business Value Consultant

**Company:** [Motive](https://hotfix.jobs/companies/motive)
**Location:** Remote
**Role:** Customer Success
**Salary:** $200k – $235k/yr
**Experience:** 7+ years
**Skills:** Value Realization, Value Engineering, Customer Success Management, Business Value Consulting, SaaS, Coding, Scripting, Automation, AI Agents, Streamlit, Roi, Npv, Irr, Tco, Financial Modeling
**Posted:** 2026-08-19

> Leads value realization across the customer lifecycle, building financial business cases, automations, and executive-level narratives that drive adoption, retention, and expansion. Requires 5+ years of relevant SaaS experience, a bachelor's degree, strong financial modeling expertise, and coding or scripting experience.

## Job Description

## Responsibilities
- Partner with Sales, Customer Success, and Engineering teams to validate customer outcomes and drive product adoption, retention, and expansion.
- Build scenario-based business cases projecting financial ROI and strategic outcomes for new deals and account expansions.
- Develop automations, scripts, and interactive tools for value modeling, ROI tracking, and executive reporting.
- Translate technical capabilities and product usage metrics into executive-level financial narratives focused on cost savings, revenue gains, and risk reduction.
- Lead the value management lifecycle from pre-sale business case design through post-sale realization tracking.
- Quantify new product capabilities, refine value messaging, and train internal teams on value creation and realization practices.
- Report on engagement impact and its relationship to retention, adoption, and expansion pipeline.

## Requirements
- 5+ years of experience in Value Realization, Value Engineering, Customer Success Management, or Business Value Consulting in high-growth technology or SaaS environments.
- Bachelor's degree required; an MBA or advanced technical/business degree is preferred.
- Proven success using post-sale outcomes to drive adoption, cross-sell, and upsell opportunities.
- Hands-on experience with basic coding, scripting, and repeatable automation.
- Expertise with business case frameworks and financial metrics including ROI, NPV, IRR, Payback, and TCO.
- Exceptional communication skills and ability to translate complex software capabilities into C-suite business impact.

## Nice-to-haves
- Familiarity with AI agents.
- Experience building rapid web applications, such as Streamlit applications.

## Compensation and Benefits
- On-target earnings: $200,000–$235,000 USD.
- Benefits include health, pharmacy, optical and dental care, paid time off, sick time off, short- and long-term disability coverage, life insurance, and 401(k) contribution.

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