# Founding IT Operations

**Company:** [Rilla](https://hotfix.jobs/companies/rilla)
**Location:** New York, NY
**Role:** IT Support
**Salary:** $110k – $140k/yr
**Skills:** SOC 2, HIPAA, GDPR, ISO 27001, AI Tools, device management, it operations, compliance automation
**Posted:** 2026-07-27

> Founding role owning end-to-end compliance (SOC 2, HIPAA, GDPR, ISO 27001) and IT infrastructure for a fast-growing AI sales coaching platform. Automate compliance with AI, build IT systems from scratch, and bridge engineering, legal, and leadership teams while working in-office in NYC.

## Job Description

## What You'll Do
- Own and maintain SOC 2, and drive HIPAA, GDPR, and ISO 27001 to completion
- Automate compliance workflows with AI so audit readiness is continuous, not a scramble
- Build the systems, evidence pipelines, and processes that let us operate in regulated environments at speed
- Translate between engineering, HR, legal, and leadership. Turning ambiguous requirements into clear, tracked, delivered work
- Own device management, network troubleshooting, and day-to-day IT operations
- Stand up our IT foundation from scratch and choose the tooling we'll grow into
- Create clear, trusted visibility into compliance and IT status for leadership
- Hold vendors and auditors accountable to timelines and outcomes

## Who You Are
- An infinite learner. Someone relentless in their curiosity — incredibly AI-curious, and always reaching for the tool or automation before the manual grind.
- A builder, not a box-checker. You see compliance and IT as systems to engineer, not checklists to babysit.
- A winning attitude. You thrive with extreme accountability, learning as a team, and both giving and receiving rapid feedback.
- Extreme clarity in communication. You can bridge engineering, HR, legal, and leadership and leave every room more aligned than you found it.
- Unafraid of failure. You take risks and treat failure as an opportunity to learn, grow, and be better the next time.

## What We Require
- A strong technical foundation. A computer science background or equivalent hands-on technical ability
- Genuine fluency with AI tools, and a track record of using them to automate real work
- Excellent written and verbal communication across technical and non-technical audiences
- Comfort shipping in ambiguity, with a bias for driving clarity and removing blockers
- The judgment to operate in regulated systems where the details matter

## Nice to Have
- Prior compliance experience, SOC 2 at minimum
- Hands-on experience with HIPAA, GDPR, or ISO 27001
- Experience standing up IT or device management for a growing team

## Compensation & Benefits
- Compensation: $110,000 - $140,000/year + equity
- Medical, dental, and vision insurance
- Breakfast, lunch, dinner, and supplementary food and drink
- World-class gym, sauna, and cold plunge in office
- Commuter benefits
- Relocation assistance
- Take what you need paid time off, not accrual-based
- $1,000 stipend for learning and personal growth
- $1,500/month rent stipend
- Tech equipment

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**Apply:** https://hotfix.jobs/jobs/8edde250-6626-4118-8767-18f4d6c7dff9
**Canonical:** https://hotfix.jobs/jobs/8edde250-6626-4118-8767-18f4d6c7dff9