# Senior People Operations Generalist

**Company:** [Latent](https://hotfix.jobs/companies/latent)
**Location:** San Francisco, CA
**Role:** People Ops
**Salary:** $165k – $190k/yr
**Experience:** 4+ years
**Skills:** Rippling, Workday, HRIS, People Analytics, Compliance (Fmla/Cfra/Ada/Flsa), Immigration/Visa Sponsorship, Employee Handbook, Benefits Administration, Change Management
**Posted:** 2026-04-28

> Senior People Operations Generalist owns HR day-to-day operations including benefits administration, onboarding/offboarding, compliance, employee relations, and lifecycle management using Rippling. Requires 4-7+ years experience, HRIS proficiency, multi-state compliance knowledge, and bachelor's degree.

## Job Description

## What You’ll Do

### Benefits & Perks Administration
- Administer and continuously improve our benefits programs, serving as the primary point of contact for day-to-day employee support and vendor operations.
- Support benefit enrollments alongside our broker, including employee communications, vendor coordination, and data accuracy in our HRIS.
- Measure and iterate on employee feedback to continue to hone a competitive and highly utilized benefits and perks program.

### Onboarding & Employee Lifecycle
- Own the onboarding experience from offer coordination through the first 90 days, partnering with the Talent, IT, and Finance teams, as well as hiring managers.
- Manage all employee lifecycle transactions in our HRIS (Rippling): onboarding, job changes, terminations, leaves of absence, and other milestones.
- Build and run a seamless offboarding process, including documentation, hiring manager support, and exit interviews.

### Compliance & HR Operations
- Ensure Latent remains compliant with federal and state employment laws, including FMLA/CFRA, ADA, FLSA, and pay transparency requirements.
- Maintain accurate and confidential employee records; own HR data integrity across our systems.
- Develop, update, and communicate HR policies and the employee handbook as the company evolves.
- Partner with team leadership, legal counsel, and outside advisors on employment matters, immigration support, and classification questions.

### Employee Relations & Culture
- Serve as a trusted, approachable resource for employees and managers on HR/policy questions and workplace concerns.
- Support accommodations requests with discretion and consistency.
- Help design and run employee engagement initiatives, including surveys, programs, and rituals.

## What We’re Looking For
- 4–7+ years of HR generalist or people operations experience, ideally at a fast-growing startup (Series A–D).
- Solid working knowledge of California and New York state employment law and federal HR compliance requirements.
- Hands-on experience with a modern HRIS. **Rippling** and **Workday** experience is a strong plus.
- People analytics for basic decks and readouts, experience building dashboards is another plus.
- Experience administering benefits programs, including open enrollment, and leaves of absence.
- Experience writing and iterating upon policies, including a multi-state employee handbook.
- Experience supporting an immigration and visa sponsorship program for foreign nationals working in the United States.
- Comfort operating as a true generalist: you’ve done the full range of HR work, not just one slice of it.
- Strong experience collaborating and leading change management with cross-functional stakeholders and managers, including Finance, Legal, and Business Operations.
- Strong written and verbal communication skills; you can explain a complex policy clearly and handle a sensitive conversation with composure.
- A **bachelor’s degree** or equivalent experience.

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